Strategy & Operations Analyst Intern - Paris

papernest Paris; Paris; Hybride; EUR 11 000 - 15 000; Plein temps

Avantages offerts par ce poste

Competitive monthly stipend (€1,000–€1

Transport subsidy 50%

Free breakfast Fridays

Remote work 1 day/week

Career development guidance

Résumé du poste

papernest in Paris is offering a Strategy & Operations internship for 6 months starting January 2027. You will collaborate across Ops, Customer Care, Data, Finance, CRM, Product and Strategy within the New Business team.

You will analyze performance, contribute to strategic initiatives, and help scale new business projects in a fast-growing European scale-up, gaining diverse, hands-on experience.

Qualifications

• Degree from a business or engineering school.
• Strong analytical and problem-solving abilities.
• Autonomous and rigorous with good collaboration.
• Fluent in French and English.

Responsabilités

• You will be responsible for a portion of the operations.
• You will contribute to delivering the best customer experience on the market.
• You will analyze performance and identify growth drivers.
• You will be at the heart of the strategy for a flagship papernest project.
• You will help develop and scale new business initiatives from the ground up.

Connaissances

Analytical skills

Problem solving

Team collaboration

Fluent in French and English

Formation

Degree from a business or engineering school

Description du poste

Since 2015, papernest has been transforming the way people manage their contracts, making subscription, management, and switching simple through one smart, intuitive platform. We have supported more than 2 million customers across France, Spain, and Italy. Along the way, we have continued to invest in new verticals, establishing papernest as a high-performing, innovative, and competitive scale-up in a fast-growing market. With over 900 employees, we are strengthening our position as a European market leader.

In this role you will: As a Strategy & Operations intern, you will be a key stakeholder in the New Business department, working across several teams: Ops, Customer Care, Data, Finance, CRM, Product and Strategy from January 2027 for 6 months.

Your responsibilities:

• You will be responsible for a portion of the operations
• You will contribute to delivering the best customer experience on the market
• You will analyze performance and identify growth drivers
• You will be at the heart of the strategy for a flagship papernest project
• And above all, you will play a key role in developing and scaling new business initiatives from the ground up!

This internship is a unique opportunity to discover a scale-up from every angle and to contribute directly to its strategic projects. You will develop valuable technical skills and versatility for the rest of your career.

Your profile:

• With a degree from a business or engineering school, you have initial experience in project management and/or operations, ideally within a startup
• You possess strong analytical skills, excellent problem-solving abilities, and the ability to thrive in a fast-paced environment
• Autonomous and rigorous, you have strong team collaboration skills
• You are fluent in French and English

What We Offer You:

Evolve in an international and inclusive environment: Everyone has a place at papernest, and with over 46 nationalities, it’s common to start a sentence in French and finish it in English or Spanish!

• Compensation: Your talent deserves to be rewarded! Enjoy competitive monthly compensation for your internship (between €1,000 and €1,300). We value every contribution and are committed to offering attractive pay for your hard work and dedication.
• Transport: We cover 50% of your public transport pass if you live in the Paris region, making your commute stress-free.
• Meals: Free breakfast every Friday, a connected "Ideel Garden" fridge, and access to special rates at partner restaurants for healthy, balanced lunches!
• Career Development: There’s no such thing as a "coffee‑and‑photocopies" intern here! As a full‑fledged team member, you’re here to learn, share your ideas, and implement projects. You’ll receive guidance throughout your journey to maximize your skills and prepare for your future.
• Remote Work: enjoy 1 day of remote work per week to optimize your focus and efficiency.

Regardless of your age, gender, background, religion, sexual orientation, or disability, there’s a place for you with us.

We particularly encourage applications from women.

Even if you feel that you don’t meet all the criteria outlined in this job posting, please know that every application is valuable.

We strongly believe that diverse and varied backgrounds enrich our team, and we will carefully consider your application.

Parity and diversity are essential assets to our success.

About Us

At papernest, we believe that moving home and managing everyday contracts should be simple, seamless, and stress-free. We are a fast-growing European scale‑up on a mission to simplify one of life’s most complicated moments: moving. Our platform allows users to centralize, subscribe, transfer, and manage all their essential contracts—such as energy, internet, insurance, and more—in one place, completely free of charge. Founded in Paris, papernest has grown into a multicultural company operating across several European markets. Our teams combine technology, product innovation, and operational excellence to deliver a smooth experience for millions of users. We are driven by impact. Every improvement we make in our product directly helps people save time, reduce administrative burden, and regain control over their daily lives.

Our Culture

We value ownership, curiosity, and collaboration. At papernest, ideas matter more than hierarchy, and everyone is encouraged to contribute to shaping the product and the company. We move fast, test, learn, and iterate. Ambition and pragmatism go hand in hand: we aim high, but we focus on delivering real value every day. Diversity and international collaboration are part of our DNA, with teams bringing together a wide range of backgrounds, experiences, and perspectives.

Why Join Us

Joining papernest means becoming part of a company that is scaling rapidly while staying deeply focused on user experience and impact. You will work on meaningful problems, collaborate with talented teams, and help shape a product used by millions across Europe. We are building more than a product—we are building a simpler way to manage life’s essential services.