Strategic Technical Account Manager - Remote (France)

Philips International; Paris; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

Philips International is seeking a Technical Account Manager based in Paris to lead cross-functional teams, providing technical support and serving as the primary liaison with customers.

The ideal candidate should have a strong technical background, experience in healthcare IT, and excellent communication skills in both French and English. This role plays a vital part in ensuring customer satisfaction and operational excellence.

Qualifications

• Minimum 2 years of experience in Technical Consulting, Customer Advocacy, or Account Management.
• Strong technical knowledge with experience in health IT (Healthcare Information Systems).
• Proven experience as a Project Manager.

Responsabilités

• Leads cross-functional teams to address customer needs and provides advanced technical support.
• Oversees system performance and resolves technical issues.
• Tracks support issues and collaborates on defect resolution.

Connaissances

Technical Consulting

Client Communication

Crisis Management

Project Management

Bilingual in French and English

Formation

Bachelor's or Master's Degree in Engineering, Business Administration, Health Science

Description du poste

Philips International is seeking a Technical Account Manager based in Paris to lead cross-functional teams, providing technical support and serving as the primary liaison with customers.

The ideal candidate should have a strong technical background, experience in healthcare IT, and excellent communication skills in both French and English. This role plays a vital part in ensuring customer satisfaction and operational excellence.