Strategic SaaS Account Manager — Renewals & Growth

Algolia, Inc.; France; Hybride; EUR 139 000 - 170 000; Plein temps

Avantages offerts par ce poste

Flexible workplace

Remote or hybrid option

Résumé du poste

Algolia, Inc. is seeking an Account Manager to own and grow a portfolio of Commercial customers. You will build relationships with key stakeholders, understand business objectives, and drive retention and expansion across the install base.

You will work closely with Customer Success, Solutions Engineering, and Sales teams to ensure customers realize measurable value from Algolia’s platform. A consultative, high-ownership approach is essential in a fast-growing environment.

Qualifications

• 4+ years in a B2B SaaS sales or account management role, with ownership of renewals and expansion revenue
• Experience with eCommerce or digital experience platforms is a plus
• Strong customer-first mindset and client relationship focus
• Proven ability to identify and close expansion opportunities within existing accounts
• Collaborates effectively with Customer Success, Solutions Engineering, and Renewal teams

Responsabilités

• Own and manage a large portfolio of existing Commercial customers, retaining and growing recurring revenue
• Develop deep understanding of each customer’s objectives to identify expansion opportunities
• Act as primary commercial contact for accounts, building trust with stakeholders
• Lead account planning and execution to align Algolia’s solutions with customer goals
• Drive renewals, pricing discussions, and expansion opportunities within your install base
• Collaborate with Customer Success, Solutions Engineering, Support and other teams to remove blockers and deliver seamless experiences
• Monitor account health and usage signals to mitigate churn and contraction
• Maintain accurate forecasting and pipeline management for your book of business

Connaissances

Account Management

SaaS sales

Expansion revenue

Relationship building

Cross-functional collaboration

Description du poste

Algolia, Inc. is seeking an Account Manager to own and grow a portfolio of Commercial customers. You will build relationships with key stakeholders, understand business objectives, and drive retention and expansion across the install base.

You will work closely with Customer Success, Solutions Engineering, and Sales teams to ensure customers realize measurable value from Algolia’s platform. A consultative, high-ownership approach is essential in a fast-growing environment.