Strategic Planning & Customer Service Leader

B&R Industrial Automation GmbH; Chassieu; Presencial; EUR 75.000 - 105.000; Jornada completa

Descripción de la vacante

ABB in Chassieu, France, seeks a Planning and Customer Service Manager to lead demand forecasting, production planning, inventory management, and international customer support. You will coordinate stakeholders to ensure high service levels and optimize resources in a dynamic, export‑focused plant.

The role emphasizes team leadership, continuous improvement, and strong English communication to operate effectively across borders.

Formación

• Bachelor's or Master's degree in Supply Chain, Logistics, Operations Management or equivalent.
• Significant experience in an international industrial environment.
• Strong expertise in Demand Planning, Supply Chain, S&OP and inventory management.
• First successful experience in team management.
• Mastery of operational performance indicators and continuous improvement methodologies.
• Fluent English in an international context.

Responsabilidades

• Lead demand forecasting and coordinate S&OP to ensure product availability.
• Oversee production planning and ensure on-time component supply.
• Define and optimize inventory management to balance cost and service.
• Ensure excellence in customer service from order intake to resolution.
• Drive continuous improvement projects to boost performance and efficiency.
• Lead and develop planning and customer service teams in an international setting.

Educación

Master in Supply Chain or Operations Management

Descripción del empleo

ABB in Chassieu, France, seeks a Planning and Customer Service Manager to lead demand forecasting, production planning, inventory management, and international customer support. You will coordinate stakeholders to ensure high service levels and optimize resources in a dynamic, export‑focused plant.

The role emphasizes team leadership, continuous improvement, and strong English communication to operate effectively across borders.