Strategic Key Account Leader - Enterprise SaaS

Welcome to the Jungle France; Paris; On-site; EUR 90,000 - 120,000; Full time

Job summary

Welcome to the Jungle France is seeking a proactive Key Account Manager in Paris to own a portfolio of 70–80 strategic B2B clients generating significant ARR. You will lead renewals, upsell, cross-sell, and expansion across subsidiaries, with a 10% upsell target and close collaboration with a Customer Success Manager.

The role requires 7–10 years of professional experience, including 3 years in KAM or SAM, native French and fluent English, and enterprise SaaS/HR tech exposure.

Qualifications

• Native French speaker and fluent in English.
• 7–10 years of professional experience.
• At least 3 years in a Key Account Manager or Strategic Account Manager role.
• Experience with enterprise accounts, ideally SaaS/HR tech/recruitment.

Responsibilities

• Own the commercial strategy and relationship plan for a portfolio of 70–80 existing B2B clients.
• Secure renewals, reduce churn, and manage accounts at risk; build trust and value.
• Drive ARR and NRR growth through upsell, cross-sell, win-back, and expansion with a 10% upsell target.
• Collaborate with Customer Success and internal teams to deliver strong client experience and measurable business impact.

Job description

Welcome to the Jungle France is seeking a proactive Key Account Manager in Paris to own a portfolio of 70–80 strategic B2B clients generating significant ARR. You will lead renewals, upsell, cross-sell, and expansion across subsidiaries, with a 10% upsell target and close collaboration with a Customer Success Manager.

The role requires 7–10 years of professional experience, including 3 years in KAM or SAM, native French and fluent English, and enterprise SaaS/HR tech exposure.