Strategic Growth Manager — French SME Accounts, Equity

Airwallex; Paris; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Collaborative environment

Professional growth

Job summary

Airwallex is seeking a high-energy Strategic Account Manager ( SME ) to drive expansion and maximize Net Revenue Retention for 50+ SME accounts in France. You will bridge customers with product and engineering to tailor API configurations and scale our fintech platform.

You will own the upsell strategy, collaborate with cross-functional teams, and contribute to building a scalable onboarding playbook while ensuring strong account health and long-term loyalty.

Qualifications

• Native or bilingual fluency in French with professional proficiency in English.
• At least 5 years of experience in Account Management or Sales, specifically managing SME or Mid-Market portfolios.
• Experience in Fintech or Payments is a significant plus. Deep knowledge of card issuing, acquiring, FX, or global payment rails.
• Product-first mindset; comfortable discussing API docs, payment flows, and technical integrations.
• Proven track record of hitting and exceeding sales/upsell targets.
• Strong ability to multi-task and manage 50+ accounts with focus on opportunities.
• Self-starter who can build a new market from the ground up.

Responsibilities

• Drive Revenue Growth: own upsell and cross-sell strategy for your portfolio to exceed targets.
• Product Mastery & Advisory: become a power-user and advise on API configurations or feature sets.
• Strategic Prioritization: manage a high-volume portfolio and identify high-impact growth opportunities.
• Voice of the Customer: translate client needs into product requirements for the France roadmap.
• Founding Contribution: help build the AM playbook for France ensuring scalable onboarding.
• Retention & Health: monitor account health and usage to mitigate churn.

Skills

French fluency

English proficiency

5+ years experience

SME/Mid-Market focus

Revenue-driven

Operational rigour

Product fluency

Problem solving

Job description

Airwallex is seeking a high-energy Strategic Account Manager ( SME ) to drive expansion and maximize Net Revenue Retention for 50+ SME accounts in France. You will bridge customers with product and engineering to tailor API configurations and scale our fintech platform.

You will own the upsell strategy, collaborate with cross-functional teams, and contribute to building a scalable onboarding playbook while ensuring strong account health and long-term loyalty.