Solution Expert / Salesforce (M/F)

Magellan; Paris; On-site; EUR 60,000 - 100,000; Full time

Job summary

Magellan is seeking a Salesforce Solution Expert to lead functional design, workshops, and training, acting as a functional reference for teams and clients. You will design and implement Salesforce solutions, ensure alignment with business needs, and drive continuous improvement across projects.

The role requires certification milestones and strong collaboration with cross-functional teams to deliver practical, impactful results.

Qualifications

• Functional expertise across Salesforce Clouds.
• Analytical skills to document business processes.
• Ability to write clear functional specifications.
• Knowledge of Salesforce configuration tools (Flows, Validation Rules).
• Experience supporting end users and managing UAT.
• Understanding data management and business workflows.
• Strong interpersonal and training abilities.

Responsibilities

• Design, implement and continuously improve Salesforce solutions aligned with business needs.
• Facilitate functional workshops to gather requirements.
• Create and maintain user guides and process models.
• Lead UAT and validate business processes and workflows.
• Train users and administrators for platform adoption.
• Identify opportunities for process improvements within Salesforce.

Skills

Salesforce Clouds

Business process analysis

Functional specifications

Salesforce configuration tools

UAT support

Data management

Training & communication

Tools

Flow Builder

Validation Rules

Job description

Magellan is an international Management and Technology Consulting Group. Our strength lies in our ability to combine business expertise and technological excellence to support companies and public organizations throughout their transformation journeys.

VISION IN ACTION

In an environment where change is accelerating, organizations must continuously reinvent their models to remain competitive. To address these challenges, we support our clients from strategy definition through operational implementation, combining business expertise, technological mastery, and execution capabilities.

Joining Magellan means becoming part of a community of 6,700 committed professionals united by a shared ambition: understanding challenges in all their complexity to build practical, actionable solutions that are closely aligned with real-world needs.

Job Description

The Salesforce Solution Expert role combines functional design, workshop facilitation, user training, and continuous improvement. This position is intended for a Salesforce Expert who wishes to act as a functional lead for both our teams and our clients.

As a Salesforce Solution Expert (M/F), you will serve as a functional reference point within our teams and for our clients. You will contribute to the design, implementation, and continuous improvement of Salesforce solutions while ensuring their alignment with business needs.

• Ensure functional design and standard Salesforce configuration.
• Facilitate functional workshops to gather and formalize business requirements.
• Propose advanced solutions tailored to expressed needs and Salesforce best practices.
• Ensure the quality of functional deliverables, including specifications, user guides, and process models.
• Actively participate in User Acceptance Testing (UAT) and validate business processes and workflows.
• Train users and administrators to ensure their autonomy and adoption of the platform.
• Identify opportunities for continuous process improvement through Salesforce.
• Collaborate with cross-functional teams and provide advanced functional support on complex projects.
• Obtain a minimum of two Salesforce certifications per year.

Qualifications

• Functional expertise across multiple Salesforce Clouds.
• Strong experience in analyzing and documenting business processes.
• Ability to write clear and detailed functional specifications.
• In-depth knowledge of Salesforce standard configuration tools (Flows, Validation Rules, etc.).
• Experience supporting end users and managing User Acceptance Testing (UAT).
• Good understanding of data management challenges and business workflows.
• Excellent interpersonal, communication, and training skills, with the ability to work effectively with both teams and clients.

Additional Information

By joining Magellan, you will work within multidisciplinary teams and contribute to impactful projects at the heart of major transformations: Generative AI, intelligent platforms, social and environmental challenges, and more.

What Magellan guarantees you: a professional experience that is people-centered, enriching, and fulfilling!

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