Solution Expert / Salesforce (M/F)

Comforth Easyfront; Paris; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Comforth Easyfront is seeking a Salesforce Solution Expert to facilitate workshops, ensure functional design, and propose advanced Salesforce solutions. The ideal candidate will have a Master’s degree and expertise across multiple Salesforce Clouds.

You will train users and participate in user acceptance testing while collaborating with cross-functional teams. Join us to contribute to bold projects involving Generative AI and other impactful initiatives.

Qualifications

• Master’s degree (or equivalent qualification).
• Functional expertise across multiple Salesforce Clouds.
• Strong experience in analyzing and documenting business processes.
• Ability to write clear and detailed functional specifications.
• In-depth knowledge of Salesforce standard configuration tools.
• Experience supporting end users and managing UAT.
• Good understanding of data management challenges and business workflows.
• Excellent interpersonal and communication skills.

Responsabilités

• Ensure functional design and standard Salesforce configuration.
• Facilitate workshops to gather and formalize business requirements.
• Propose advanced solutions tailored to expressed needs.
• Ensure quality of functional deliverables.
• Participate in User Acceptance Testing and validate processes.
• Train users and administrators.
• Identify opportunities for continuous process improvement.
• Collaborate with cross-functional teams.

Connaissances

Salesforce Clouds expertise

Business process analysis

Functional specifications writing

User training

Cross-functional collaboration

Formation

Master’s degree or equivalent qualification

Outils

Salesforce configuration tools

Description du poste

Job Description

The Salesforce Solution Expert role combines functional design, workshop facilitation, user training, and continuous improvement. This position is intended for a Salesforce Expert who wishes to act as a functional lead for both our teams and our clients.

Your Responsibilities

• Ensure functional design and standard Salesforce configuration.
• Facilitate functional workshops to gather and formalize business requirements.
• Propose advanced solutions tailored to expressed needs and Salesforce best practices.
• Ensure the quality of functional deliverables, including specifications, user guides, and process models.
• Actively participate in User Acceptance Testing (UAT) and validate business processes and workflows.
• Train users and administrators to ensure their autonomy and adoption of the platform.
• Identify opportunities for continuous process improvement through Salesforce.
• Collaborate with cross-functional teams and provide advanced functional support on complex projects.
• Obtain a minimum of two Salesforce certifications per year.

Qualifications

• Master’s degree (or equivalent qualification).
• Functional expertise across multiple Salesforce Clouds.
• Strong experience in analyzing and documenting business processes.
• Ability to write clear and detailed functional specifications.
• In-depth knowledge of Salesforce standard configuration tools (Flows, Validation Rules, etc.).
• Experience supporting end users and managing User Acceptance Testing (UAT).
• Good understanding of data management challenges and business workflows.
• Excellent interpersonal, communication, and training skills, with the ability to work effectively with both teams and clients.

Additional Information

By joining Magellan, you will work within multidisciplinary teams and contribute to impactful projects at the heart of major transformations: Generative AI, intelligent platforms, social and environmental challenges, and more.

What Magellan guarantees you: a professional experience that is people-centered, enriching, and fulfilling!