Services Project Manager Intern — Paris (Hybrid)

Back Market; Paris; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Hybrid work environment

Mentorship programs

Diversity & inclusion initiatives

Job summary

Back Market in Paris is offering a 6-month Services Project Manager Intern position within the Extended Services Team. You will help improve the customer funnel, launch value-added features, and ensure the offer meets local expectations.

The role requires strong analytical skills, proficiency in Excel and PowerPoint, and English and French at professional levels; SQL is a plus. You will collaborate with marketing, product, and local partners to roll out new services and pricing.

Qualifications

• Strong analytical skills and data-driven approach.
• Excellent organizational and project management abilities.
• Fluent in English and French at a professional level.

Responsibilities

• Monitor performance of active countries (revenue & customer experience) on Tableau and create reports with weekly action plans.
• Improve NPS and claim management with the Care Team to enhance customer experience.
• Launch new features to the insurance offer to stay ahead of competitors.
• Ensure the offer meets local expectations through cross-team collaboration with marketing, product and local partners.
• Roll out new services or pricing in collaboration with country managers and legal teams.
• Develop new business-to-consumer premium services to boost conversion and loyalty.

Skills

Analytical skills

Project management

Communication

Data-driven

Tools

Excel

PowerPoint

SQL

Job description

Back Market in Paris is offering a 6-month Services Project Manager Intern position within the Extended Services Team. You will help improve the customer funnel, launch value-added features, and ensure the offer meets local expectations.

The role requires strong analytical skills, proficiency in Excel and PowerPoint, and English and French at professional levels; SQL is a plus. You will collaborate with marketing, product, and local partners to roll out new services and pricing.