Global Services Project Manager Intern – Impact & Growth

Back Market; Paris; Hybride; EUR 13 000 - 20 000; Plein temps

Avantages offerts par ce poste

Hybrid work environment

Remote days

Mentorship programs

Inclusion policies

Résumé du poste

Back Market in Paris is offering a six-month internship as a Services Project Manager within the Extended Services Team. You will improve the customer funnel and claim journey, help launch new value-added features, and ensure local offers meet country-specific expectations.

You will collaborate with marketing, product, legal, and country managers, gather data in Tableau, and contribute to a better customer experience while developing your project management and analytical skills in a fast-paced,

Qualifications

• English and French are required for professional use.
• Strong analytical skills with data-driven mindset.
• Experience with Excel and PowerPoint; SQL is a plus.

Responsabilités

• Monitor revenue and customer experience across active countries and create Tableau reports with weekly actions.
• Improve the NPS and claim management with the Care Team.
• Launch new features to insurance offers and ensure local compliance and expectations.

Connaissances

English

French

Analytical

Excel

PowerPoint

SQL

Project management

Communication

Data-driven

Team collaboration

Outils

Tableau

Description du poste

Back Market in Paris is offering a six-month internship as a Services Project Manager within the Extended Services Team. You will improve the customer funnel and claim journey, help launch new value-added features, and ensure local offers meet country-specific expectations.

You will collaborate with marketing, product, legal, and country managers, gather data in Tableau, and contribute to a better customer experience while developing your project management and analytical skills in a fast-paced,