Services Account Manager

Keysight Technologies; Les Ulis; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

Keysight Technologies in Les Ulis, France, seeks a renewals specialist to manage services renewals and drive growth within the customer base.

You will renew existing agreements, upsell and cross-sell the Keysight portfolio, and lead customers through the renewal process with cross-functional collaboration across sales and delivery teams.

Qualifications

• Experience in renewals processes with disciplined execution.
• Strong customer relationship skills at multiple levels.
• Ability to navigate complex sales processes and funnel management.
• Familiarity with Keysight services portfolio is a plus.

Responsabilités

• Renew existing agreements and upsell/cross-sell Keysight portfolio.
• Develop disciplined renewal strategy for assigned territory.
• Lead customers through the sales process to close deals.
• Create robust account plans and manage relationships across teams.

Connaissances

Renewals process

Disciplined sales

Customer relationships

Strategic selling

Account planning

Negotiation

Cross-functional collaboration

Sales leadership

Formation

Bachelor's or Master's degree

Outils

Excel

PowerPoint

MS Office

Description du poste

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

What We Offer

A place within an exciting company! At Keysight we develop with our visionary, market leading and highly innovative customers breakthroughs that connect and secure the world. You will get an important role within a newly formed European team, where you will be trained to be successful Renewals specialist.

We offer a competitive salary and benefits package and, after proven results, a growth path within the company.

Responsibilities

Keysight's Services Sales organization have a great opportunity for the right individual to become part of an exciting and dynamic team!

The Services Account Manager demonstrates proven and disciplined sales methodologies and is responsible for renewal of existing agreements and the upselling and cross-selling of the Keysight Portfolio to the entire customer organization, from technicians to executives.

• As a trusted advisor to our customers, you influence long-term strategic direction, whilst building and maintaining customer relationships to ensure the timely and effective renewal of existing customers agreements.
• You lead the development and disciplined execution of the agreement renewal strategy for the assigned territory to generate business growth opportunities.
• Navigating complex selling processes you proactively lead customers through the sales process to close deals.
• You explore and understand complex customer requirements on a business and technical level to engage, educate, and ensure customer satisfaction.
• You develop outstanding account plans with a deep knowledge of the Keysight services portfolio to build a strong funnel of incremental business.

What is your assignment?

• From our Les Ulis office you will be responsible for the services and sales renewals within France.
• You cover most of they Keysight businesses and are the specialist within Keysight (for your colleagues)and for the customer when it comes to Services and Renewals.
• Driving communication with the Customers, Account Managers with whom you align strategies, andKeysight technical staff to ensure continued customer success - the heart of our Keysight LeadershipModel
• You are part of a newly developed European team, and you are responsible for the results of your own business
• And you close deals

Qualifications

Sales Capabilities

• Demonstrated experience - Strong track record in disciplined execution of a renewals process including complex funnel management to enable reaching and exceeding sales goals in a renewals business and accelerating business growth.
• Proactive - to ensure a timely services and renewals process.
• Strategic - scheduled approach to selling; driven by disciplined execution and proactive proven sales methodologies and mentality
• Leadership mindset - lead Customer Business Reviews and other Sales related projects requiring coordination with partner organizations within the business
• Goal driven - develops strong relationships inside and outside the company and drives for robust internal partnerships and collaborations cross-functionally
• Win/win attitude with sound judgment and resource management
• Collaborative - partner with sales colleagues, the business center, marketing and delivery teams to maximize business results and create growth opportunities
• Ability to continually assess and understand customer's business initiatives and identify issues/opportunities, that the customer may not even be aware of, where Keysight's portfolio can provide significant value in helping them to achieve their business goals
• Curious/Learning mindset with a fierce and unwavering desire to know and learn more about their customer and their own profession

Communication/relationship Skills

• Strong Customer relationship building skills at all levels
• The ability to articulate and demonstrate Keysight's value propositions to the customer at all levels within their business
• A skilled negotiator with professional communication skills – experienced with presenting/influencing,creating & articulating 'The Story'
• Skilled at executive selling, articulating the strategic impact that Keysight can make to deliver success for our customers

General

• Business & Financial Acumen Capability
• Well versed in Mircrosoft Office - Excel for data analysis & comparison and Powerpoint for customer presentations
• Bachelors or Master Degree or University Degree or equivalent.
• Minimum of 3-5 yrs relevant experience

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***