Senior Technical Account Architect for AI Platform

Precision Labs; Paris; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Dataiku is seeking a Technical Account Manager to support a strategic client portfolio. You will collaborate with client teams and internal colleagues to shape engagement plans, track milestones, and drive successful deployments of Dataiku platforms across environments.

Strong communication and hands-on cloud, Linux, and IAM skills are essential. You will mentor teams, handle pre- and post-sales activities, and contribute to architectural decisions, security, and scalability strategies while

Qualifications

• 7+ years of experience in a customer-facing technical role.
• Professional proficiency in French and English.
• Strong communication and client relationship skills.
• Experience supporting both pre- and post-sales engagements.
• Proficiency in Linux system administration, including networking.
• Experience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM).
• Hands-on experience with cloud platforms (AWS, Azure, GCP).
• Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning.
• Familiarity with the Hadoop and/or Spark ecosystems.

Responsibilities

• Collaborate with the customer and the internal account team to identify priorities and develop the engagement plan.
• Manage project milestones with Customer Success Managers and clients, contribute to deliverables, provide status updates and mitigate issues.
• Serve as a central point for client technical information and contribute to the account strategy.
• Support the growth and effectiveness of the Field Engineering team through documentation and knowledge sharing.
• Act as the primary technical advisor for client teams across Dataiku platform architecture, deployment, operations, and scaling.
• Assist clients in integrating the product into their systems and troubleshoot technical challenges.
• Capture client feedback and feature requests to inform Product and Engineering teams.
• Advise client tech leaders on complementary technologies and long-term technical strategy.
• Explore and support advanced use cases involving Dataiku, such as edge computing, deep learning, and MLOps.

Skills

French fluency

English proficiency

Customer relationship

Pre/post-sales experience

Cloud platforms

Kubernetes

Linux administration

Dataiku knowledge

Big data / Hadoop/Spark

IAM security

Tools

AWS/Azure/GCP

Kubernetes

Hadoop/Spark

LDAP/Kerberos/AD/IAM

Job description

Dataiku is seeking a Technical Account Manager to support a strategic client portfolio. You will collaborate with client teams and internal colleagues to shape engagement plans, track milestones, and drive successful deployments of Dataiku platforms across environments.

Strong communication and hands-on cloud, Linux, and IAM skills are essential. You will mentor teams, handle pre- and post-sales activities, and contribute to architectural decisions, security, and scalability strategies while