Senior Technical Account Architect AI Platform

Dataiku; Paris; Sur place; EUR 90 000 - 140 000; Plein temps

Résumé du poste

Dataiku in Paris is seeking a Technical Account Manager to partner with a strategic client portfolio, guiding AI deployments and governance. The role blends deep technical leadership with client-facing excellence and cross-team collaboration.

You will drive engagement plans, milestones, and technical advisement across Dataiku Platform, security, compute resources, and ML-Ops, working closely with clients and internal teams to deliver measurable outcomes.

Qualifications

• 7+ years of experience in a customer-facing technical role.
• Professional proficiency in French and English.
• Strong communication and client relationship skills.
• Experience supporting pre- and post-sales engagements.
• Proficiency in Linux system administration, including networking.
• Experience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM).
• Hands-on experience with cloud platforms (AWS, Azure, GCP).
• Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning.
• Familiarity with the Hadoop and/or Spark ecosystems.

Responsabilités

• Collaborate with the customer and the internal account team to jointly identify short and long-term priorities and develop the associated engagement plan.
• Manage project milestones in partnership with Customer Success Managers and clients, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks.
• Serve as a central point for client technical information and contribute to the account strategy alongside the broader account team.
• Support the growth and effectiveness of the Field Engineering team through documentation, process improvements, and knowledge sharing.
• Act as the primary technical advisor for client teams, providing guidance and hands-on support across: Dataiku platform architecture and deployment; Platform operations and upgrades; Best practices for platform usage; Security, data management, and compute resources; ML-Ops, monitoring, and scaling strategies.
• Assist clients in integrating the product into their systems and troubleshoot technical challenges.
• Capture client feedback and feature requests to inform the Product and Engineering teams.
• Advise client tech leaders on complementary technologies and long-term technical strategy.
• Explore and support advanced use cases involving Dataiku, such as edge computing, deep learning, and MLOps.

Connaissances

French

English

Linux administration

IAM tools

Cloud platforms

Kubernetes

Hadoop/Spark

Python

Data-Science knowledge

Java basics

Outils

AWS

Azure

GCP

LDAP

Kerberos

Active Directory

IAM tools

Description du poste

Dataiku in Paris is seeking a Technical Account Manager to partner with a strategic client portfolio, guiding AI deployments and governance. The role blends deep technical leadership with client-facing excellence and cross-team collaboration.

You will drive engagement plans, milestones, and technical advisement across Dataiku Platform, security, compute resources, and ML-Ops, working closely with clients and internal teams to deliver measurable outcomes.