Senior Software Engineer - Customer Success Lead

WSO2; France; Sur place; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Health insurance for you and family

Education reimbursement for courses

Flexible vacation/leave

401K matching

Ongoing training and mentoring

Résumé du poste

WSO2 is seeking a Senior Software Engineer for its Customer Success Team in France. You will ensure efficient implementation of technical support and consultancy services to enable customers to use WSO2 solutions for business success.

You will lead a small technical team, collaborate with engineering, pre-sales, and sales, and provide training on WSO2 technologies. French and English fluency, plus EU authorization, are required.

Qualifications

• Bachelor’s degree in Computer Science, IT, or Engineering.
• Language skills in French and English.
• Strong analytical and troubleshooting skills.
• Programming skills in Java.
• Experience in enterprise technologies such as API management, enterprise integration, and identity and access management.
• Effective communicator with strong relationship-building.
• Experience with WSO2 solutions is a plus.
• Authorization to work within the EU.

Responsabilités

• Demonstrate curiosity and analytical thinking to explore the unknown.
• Collaborate with a global team on challenging tasks.
• Own complex technical problems and drive them to resolution.
• Communicate effectively across cultures and teams.
• Propose innovative ideas to improve product and designs.
• Contribute to technical and non-technical discussions via email and in person.
• Provide technical leadership to a small team and delegate tasks.
• Coordinate with engineering, pre-sales, marketing, and sales on product and customer activities.
• Deliver technical consultancy and training on WSO2 technologies to customers.
• Maintain flexible working hours to meet customer needs.

Connaissances

French

English

Java

Analytical skills

Troubleshooting

API management

Enterprise integration

Identity and access management

Formation

Bachelor’s degree in Computer Science/IT/Engineering

Description du poste

WSO2 is seeking a Senior Software Engineer for its Customer Success Team in France. You will ensure efficient implementation of technical support and consultancy services to enable customers to use WSO2 solutions for business success.

You will lead a small technical team, collaborate with engineering, pre-sales, and sales, and provide training on WSO2 technologies. French and English fluency, plus EU authorization, are required.