Enterprise Customer Success Delivery Manager

SoftwareONE Deutschland GmbH; Paris; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

SoftwareONE Deutschland GmbH is seeking a Customer Success Delivery Manager based in Paris. You will support sales teams and build strong relationships with major enterprise customers, ensuring a seamless operational process.

This hybrid role requires proficiency in English and French, alongside demonstrated experience in sales support and customer relationship management. You will collaborate with internal teams to address customer needs and drive digital transformation.

Qualifications

• Demonstrated experience supporting sales teams to help acquire, retain, and grow customer relationships.
• Strong relationship-building skills with clear verbal and written communication.
• Detail-oriented with a strong understanding of technology solutions.

Responsabilités

• Manage quote creation, order processing, and daily customer requests.
• Provide licensing support in collaboration with cross-functional teams.
• Drive timely resolution of escalations by partnering with customers and internal teams.

Connaissances

Sales support experience

Relationship building

Time management

Problem-solving

Description du poste

SoftwareONE Deutschland GmbH is seeking a Customer Success Delivery Manager based in Paris. You will support sales teams and build strong relationships with major enterprise customers, ensuring a seamless operational process.

This hybrid role requires proficiency in English and French, alongside demonstrated experience in sales support and customer relationship management. You will collaborate with internal teams to address customer needs and drive digital transformation.