Senior Sales Advisor

Carter & White; Cannes; On-site; EUR 52,000 - 70,000; Full time

Job summary

Carter & White in Cannes is seeking a dynamic Senior Sales Advisor to lead a luxury retail team. You will drive sales, mentor staff, and implement strategies that boost profitability while delivering a first‑class customer experience.

The ideal candidate will have 7+ years in retail with a managerial or supervisory role, strong knowledge of operations, inventory control and visual merchandising, and fluency in French (English/Arabic a plus).

Qualifications

• Minimum 7 years in retail with a managerial or supervisory role.
• Proven track record of achieving sales targets.
• Strong knowledge of retail operations and visual merchandising.
• Fluency in French; English and Arabic preferred.

Responsibilities

• Lead and motivate a team to increase sales and store efficiency.
• Manage stock levels and stock control decisions.
• Analyze sales figures and forecast future volumes to maximize profits.
• Record sales data and support forward planning using IT systems.
• Respond to customer complaints and comments.
• Organize promotions, displays and events.
• Maintain awareness of market trends and competitor activity.
• Hire, train and develop staff; conduct appraisals and performance reviews.
• Ensure quality, customer service and health & safety standards.
• Revise and implement store policies to improve operations.

Skills

Retail management

Leadership

Staff training

Visual merchandising

Inventory management

Customer service

Languages

Multilingual

Analytical skills

Sales targets

Education

Retail/Fashion management degree

Tools

POS systems

Job description

We are looking for a dynamic and experienced Senior Sales Advisor Based in France, Cannes.

The successful candidate will be responsible for supporting on sales and motivating staff, creating business strategies, developing promotional material, and meeting customer needs to ensure our store’s profitability.

The ideal candidate has a solid background in retail management and fashion, with a passion for high-end products and exceptional customer service.

Job Responsibilities:

• Managing and motivating a team to increase sales and ensure store efficiency
• Managing stock levels and making key decisions about stock control
• Analyzing sales figures and forecasting future sales volumes to maximize profits
• Using information technology to record sales figures, analyze data and forward planning
• Responding to customer complaints and comments
• Organizing special promotions, displays and events
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Dealing with staffing issues: interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
• Ensuring standards for quality, customer service and health and safety are met
• Revising and/or formulating policies and promoting their implementation
• Ensuring the store meets all compliance requirements for operations and safety
• Develop business strategies to attract new customers, expand store traffic, and enhance profitability
• Hire, train, and oversee staff to ensure high performance and consistent service
• Meet sales goals by motivating, mentoring, and providing feedback to staff
• Ensure high levels of customers satisfaction through excellent service
• Manage store’s inventory effectively
• Complete store administration and ensure compliance with policies and procedures
• Conduct regular audits to ensure the store is presentable and standards are maintained
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Plan and oversee in-store promotional events or displays
• Stay updated on market trends and fashion releases to interpret in store merchandising

Qualifications & Experience

• Having Retail Management, Fashion Management, or related field (preferred).
• Minimum 7 years of experience in retail, with a managerial or supervisory role within fashion, luxury, or lifestyle brands.
• Proven track record of achieving sales targets and delivering strong business results.
• Strong knowledge of retail operations, inventory management, and visual merchandising.
• Familiarity with the French retail market and luxury customer expectations is highly desirable.
• French, Arabic and English languages are preferred
• Strong leadership skills with the ability to motivate, coach, and develop teams.
• Excellent customer service orientation with a passion for delivering luxury experiences.
• Solid analytical and problem-solving skills with commercial acumen.
• High level of organization and attention to detail.
• Ability to work under pressure and manage multiple priorities.
• Strong interpersonal and communication skills to engage with both customers and stakeholders.

Key Requirements

• Ensure store profitability by achieving sales and KPIs.
• Manage staff scheduling, performance, and development.
• Oversee inventory control, stock levels, and shrinkage management.
• Guarantee compliance with company policies, procedures, and brand standards.
• Maintain a high level of visual merchandising and store presentation.
• Build and maintain long-term client relationships, especially with VIP customers.
• Represent the brand with professionalism and integrity in Cannes’ luxury retail environment.