Senior Production Engineer (Cloud and App Ops) - freelance

Netcompany; Strasbourg; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Standby Allowance

Intervention Pay

Job summary

Netcompany in Strasbourg is seeking a Senior Production Engineer (Cloud and App Ops) to lead major incidents, drive RCA, and strengthen monitoring across enterprise applications. You will collaborate with DevSecOps, Architecture, and DB teams to optimize deployment and performance.

The role emphasizes on-site/hybrid work in Strasbourg, with on-call duties and a standby allowance. Strong English skills are required; French is a plus, and ITIL certifications are highly desirable.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum 7 years of experience in enterprise IT operations, with at least 3 years in a senior role.
• Deep knowledge of ITIL processes: Incident, Problem, Change, Release, Event, Capacity Management.
• Extensive Linux/Unix, containerized and cloud-native platforms, CI/CD ecosystems experience.
• Strong observability, logging, performance monitoring, and operational analytics exposure.
• Experience with middleware/integration technologies and API management, messaging, event streaming, identity management, web platforms.
• Excellent English; French is an advantage; professional certifications desirable.

Responsibilities

• Lead resolution of major incidents and complex production issues with stakeholder comms.
• Conduct root cause analyses, post-incident reviews, and corrective actions.
• Define and improve monitoring, observability, and operational support strategies.
• Drive proactive maintenance, capacity planning and performance improvements.
• Validate deployment, testing, and rollback strategies with DevSecOps, Architecture, and DB teams.
• Prepare operational reports, trend analyses and service improvement recommendations.
• Lead automation and tooling initiatives to boost efficiency.
• Provide technical leadership and mentoring to support teams.

Skills

ITIL processes

Linux/Unix

Cloud-native platforms

CI/CD

Observability/Monitoring

Operational analytics

Middleware & integration

Incident management

Capacity planning

English communication

French a plus

Education

Bachelor’s in CS/IT/Engineering

Master’s degree (advantage)

Tools

Kubernetes

CI/CD tools

API management

Messaging & event streaming

Identity management

Job description

Senior Production Engineer (Cloud and App Ops) - freelance

• Full-time

Are you ready to shape the future technological landscape in Europe?
We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

So, what are the main responsibilities of a SeniorProduction Engineerin Netcompany?

As a SeniorProduction Engineer,you will:

• Lead the resolution of major incidents and complex production issues, ensuring effective stakeholder communication and timely service restoration.
• Conduct and lead root cause analyses, post-incident reviews, and implementation of corrective and preventive actions.
• Define and continuously improve monitoring, observability, and operational support strategies to enhance service reliability.
• Drive proactive maintenance, operational optimization, capacity planning, and performance improvement initiatives.
• Validate deployment, testing, and rollback strategies in collaboration with DevSecOps, Architecture, and Database Administration teams.
• Prepare operational reports, trend analyses, capacity assessments, and service improvement recommendations.
• Lead automation and operational efficiency initiatives through scripting, tooling, and process optimization.
• Provide technical leadership, mentoring, and guidance to support teams while fostering operational excellence.

What would make you a fit for the role:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; a Master’s degree is an advantage.
• Minimum 7 years of experience in enterprise IT operations, supporting mission-critical applications like banking or telecommunications,or systems support,including at least 3 years in a senior operations or support role.
• Deep knowledge of ITIL processes, including Incident, Problem, Change, Release, Event, and Capacity Management.
• Extensive experience with Linux/Unix environments, containerized and cloud-native platforms, and CI/CD ecosystems.
• Strong expertise in observability, logging, performance monitoring, and operational analytics tools.
• Proven experience supporting middleware and integration technologies, including API management, messaging, event streaming, identity management, and web platforms.
• Demonstrated ability to lead complex incident management, capacity planning, operational risk assessment, and service improvement programs.
• Excellent communication skills in English, French is an advantage.
• Professional certifications such as ITIL Intermediate/Managing Professional, advanced Linux, cloud platform, Kubernetes, or equivalent certifications are highly desirable.

Work Arrangement: Onsite/Hybrid in Strasbourg only. Around 7% on-call services are expected.

• Standby Allowance and Intervention Pay are provided.

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany, you will be an integral part of a distinguished team oftech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

#LI-SS2

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

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