Senior Network Security TAC Engineer (EMEA)

Fortinet Inc.; Valbonne; On-site; EUR 50,000 - 70,000; Full time

Job summary

Fortinet in Valbonne is seeking experienced candidates to join our TAC team, providing top-notch technical support to certified partners and customers. Candidates should have a strong background in networking or security, alongside excellent communication skills.

The role involves troubleshooting, reporting issues to R&D, and working collaboratively in a multicultural team. A Bachelor’s degree is required, with a strong preference for candidates holding relevant industry certifications such as NSE4 or CCIE.

Qualifications

• Fluent in English and other Central Eastern European languages.
• 10+ years of experience in networking or security industry.
• Hands-on experience with Firewalls, IPS, and Mail Security Gateways.

Responsibilities

• Provide technical support to Fortinet partners and customers.
• Run real-time troubleshooting sessions.
• Test and reproduce issues in laboratory.

Skills

Fluent English

Customer-oriented attitude

Knowledge of TCP/IP

Experience with security devices

Dynamic routing protocols

VPNs (IPSec, SSL, L2TP, GRE)

Web application security

Fortinet certification (NSE4)

Scripting / programming / automation

Education

Bachelor's Degree in Electrical Engineering or Computer Science

Master's Degree in Electrical Engineering or Computer Science

Job description

Fortinet in Valbonne is seeking experienced candidates to join our TAC team, providing top-notch technical support to certified partners and customers. Candidates should have a strong background in networking or security, alongside excellent communication skills.

The role involves troubleshooting, reporting issues to R&D, and working collaboratively in a multicultural team. A Bachelor’s degree is required, with a strong preference for candidates holding relevant industry certifications such as NSE4 or CCIE.