Senior Claims Specialist — Paris (Hybrid)

Swiss Re; Paris; Hybride; EUR 50 000 - 74 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Performance-based bonus

Global benefits

Résumé du poste

Swiss Re France Claim Team in Paris is seeking a seasoned Claim Specialist to manage end-to-end claims with precision and empathy. This full‑time, permanent role focuses on quality, client service, and cross‑functional collaboration.

You will work with underwriting, legal and finance to resolve claims, conduct coverage reviews, assess losses, and implement effective resolutions while maintaining regulatory compliance and SOP alignment. Fluency in English and French is required.

Qualifications

• Demonstrated experience managing the full claims lifecycle including coverage review, loss assessment and resolution strategy.
• Ability to handle cases of varying complexity and severity.
• Strong written and verbal communication skills in English, enabling collaboration with international teams.

Responsabilités

• Manage claims end‑to‑end from notification to resolution with precision and empathy.
• Conduct thorough coverage reviews and interpret policy wordings and contracts.
• Perform loss assessments and quantify financial/operational impact.
• Develop and implement claims resolution strategies balancing client needs and business objectives.
• Provide outstanding client service in line with CorSo Claims Commitment and SOPs.
• Collaborate with underwriting, legal and finance for a seamless claims experience.
• Maintain accurate claims documentation and regulatory/compliance adherence.
• Monitor and report on claims developments to stakeholders and management.
• Share knowledge to drive continuous improvement and team efficiency.

Connaissances

Claims handling lifecycle

Insurance products knowledge

English proficiency

Description du poste

Swiss Re France Claim Team in Paris is seeking a seasoned Claim Specialist to manage end-to-end claims with precision and empathy. This full‑time, permanent role focuses on quality, client service, and cross‑functional collaboration.

You will work with underwriting, legal and finance to resolve claims, conduct coverage reviews, assess losses, and implement effective resolutions while maintaining regulatory compliance and SOP alignment. Fluency in English and French is required.