Senior Cash collector

SoftwareOne; Paris; Sur place; EUR 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Mentor support

Flexible work

Lifelong education

Global culture

Résumé du poste

SoftwareOne is seeking a Collections Specialist to manage a portfolio of French and international customers, driving daily cash collection activities and collaborating with the Shared Service Center for cash application.

The role involves partnering with Sales to resolve disputes, maintaining timely communications, and supporting financial close activities. Fluency in French and English is required, with experience in ERP systems and advanced Excel skills.

Qualifications

• Proven experience in high-volume collections within corporate and public sector environments.
• Background in Finance, Accounting, or related business discipline.
• Strong understanding of collections processes and Accounts Receivable cycles.
• Experience with ERP systems (Navision is a plus).
• Advanced Excel skills (e.g., Pivot Tables, VLOOKUP).
• Fluent in French and English.

Responsabilités

• Manage a portfolio of French and international customers, ensuring timely follow-up via phone and email.
• Drive daily cash collection activities and collaborate closely with the SSC responsible for cash application.
• Partner with Sales teams to resolve customer account issues, disputes, and escalations within timelines.
• Attend weekly reporting meetings with the direct supervisor.
• Update the AR overdues database with appropriate comments.
• Regular meetings with local sales team for escalation and dispute follow-up.
• Ensure invoices are loaded into customer platforms with SSC support (Chorus, Tungsten, Coupa).
• Send ad-hoc reminders or statements of accounts in addition to automatic reminders.
• Interact with internal and external customers.
• Meet defined department goals and activity metrics.
• Participate in financial closing (bad debt accrual) and propose write-offs for uncollectable receivables.

Connaissances

Cash collection

Stakeholder management

Attention to detail

Multitasking

Communication

Team player

Bilingual English French

Formation

Bachelor's in Finance/Accounting

Outils

Navision

Chorus

Tungsten

Coupa

Excel (Pivot Tables)

Description du poste

• Are you passionate about driving cash collection performance while managing complex international customer portfolios?
• Do you enjoy working cross-functionally with Sales and Finance to resolve disputes and improve cash flow?
• Are you ready to take ownership, mentor junior colleagues, and make a real impact on financial operations?

In this dynamic new role you will

• Manage a portfolio of French and international customers, ensuring timely follow‑up via phone and email.
• Drive daily cash collection activities and collaborate closely with the Shared Service Center (SSC) responsible for cash application.
• Partner effectively with Sales teams to resolve customer account issues, disputes, and escalations within agreed timelines.
• Have a Weekly reporting meeting to direct supervisor
• Update the AR overdues database with appropriate comments
• Regular meetings with local sales team (escalation, dispute follow‑up)
• Ensure invoices are correctly loaded into the customers platforms with the support of the SSC (Chorus, Tungsten, Coupa…)
• Send ad‑hoc reminders or statements of accounts in addition of automatic reminders
• Internal and External customer interface
• Meet defined department goals and activity metrics

• Are you passionate about driving cash collection performance while managing complex international customer portfolios?

• Do you enjoy working cross-functionally with Sales and Finance to resolve disputes and improve cash flow?

• Are you ready to take ownership, mentor junior colleagues, and make a real impact on financial operations?

In this dynamic new role you will

• Manage a portfolio of French and international customers, ensuring timely follow‑up via phone and email.
• Drive daily cash collection activities and collaborate closely with the Shared Service Center (SSC) responsible for cash application.
• Partner effectively with Sales teams to resolve customer account issues, disputes, and escalations within agreed timelines.
• Have a Weekly reporting meeting to direct supervisor
• Update the AR overdues database with appropriate comments
• Regular meetings with local sales team (escalation, dispute follow‑up)
• Ensure invoices are correctly loaded into the customers platforms with the support of the SSC (Chorus, Tungsten, Coupa…)
• Send ad‑hoc reminders or statements of accounts in addition of automatic reminders
• Internal and External customer interface
• Meet defined department goals and activity metrics
• Participate to financial closing (bad debt accrual,..)
• Propose Write‑off for uncollectable receivables

Job Requirements

• Proven experience in high-volume collections within corporate and public sector environments.
• Background in Finance, Accounting, or a related business discipline.
• Strong understanding of collections processes and Accounts Receivable cycles.
• Experience with ERP systems (Navision is a plus).
• Advanced Excel skills (e.g., Pivot Tables, VLOOKUP).
• Fluent in French and English.

Skills & Competencies

• Strong attention to detail and results‑oriented mindset.
• Excellent communication and stakeholder management skills.
• Ability to prioritize, multitask, and work efficiently in a fast‑paced environment.
• Team player with the ability to work independently when required.

What we offer

Our company benefits vary based on your location, but always include:

• Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values)
• A mentor who supports your successful start and is at your side with advice and action
• President’s Club: Recognition awarded by leadership and your peers
• Flexible work: Dogreat workfrom anywhere but also visit localofficeto deliver excellence in team relationship
• Lifelong education: A variety of training and development opportunities
• Hire to Grow: Weoptimizeour internal structures and feedback culture constantly to be your Employer of Choice, today and in future

Company description

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world‑class learning and development programs. Whether you’re passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose‑driven culture where your ideas matter, your growth is supported, and your career can go global.