Senior AI Agent Architect — Enterprise Integrations

Parloa; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Parloa is seeking a Sr Agent Architect to design end-to-end AI Agent deployments for enterprise environments in Paris. You will map Parloa’s platform into complex ERP/CRM ecosystems, building reliable, scalable integrations across multi-system data flows.

You’ll shape the conversational experience, translate requirements into agent behavior with prompt engineering, and collaborate with Product, Solution Engineering, and Sales to deliver impactful solutions.

Qualifications

• 3+ years in enterprise customer-facing roles with solution or systems architecture experience.
• Strong systems thinking across multi-system environments and data sources.
• Experience with complex SaaS implementations (CRMs, ERPs, contact center platforms).
• Proficiency in REST API design, JSON/XML structures, and API testing tools (Postman).
• Knowledge of API authentication patterns (OAuth, API keys, JWT).
• Fluent in French and English.
• Entrepreneurial mindset with initiative and results orientation.
• Experience translating requirements into LLM prompts and conversational flows is a plus.

Responsabilités

• Design end-to-end solution architectures for AI Agent deployments, mapping Parloa’s platform into customers’ enterprise systems (CRMs, ERPs, ticketing systems).
• Build and configure integrations using integration platforms and APIs, solving multi-system data flows.
• Collaborate with Forward Deployed Engineers on complex integration scenarios beyond standard capabilities.
• Apply structured testing approaches to validate architecture, integration reliability, and AI agent performance.
• Identify and resolve blockers with Product, Solution Engineering, Sales, and the customer.
• Scope AI Agent deployments, providing strategic architecture advice and execution support.
• Analyze customer requirements to design prompts for reliable agent behavior.
• Translate complex workflows into structured conversational components for LLMs.
• Fine-tune conversational flows and voice output to align with brand standards.
• Document best practices and product capabilities for internal/external audiences.

Connaissances

Solution architecture

Enterprise integration

REST APIs

Postman

OAuth / JWT

Systems thinking

French & English fluency

A/B testing experience

Outils

Postman

Description du poste

Parloa is seeking a Sr Agent Architect to design end-to-end AI Agent deployments for enterprise environments in Paris. You will map Parloa’s platform into complex ERP/CRM ecosystems, building reliable, scalable integrations across multi-system data flows.

You’ll shape the conversational experience, translate requirements into agent behavior with prompt engineering, and collaborate with Product, Solution Engineering, and Sales to deliver impactful solutions.