Senior Account Manager

Yealink; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Yealink, a global UC/AV leader, is seeking a Senior Key Account Manager to own and grow strategic accounts in enterprise markets. You will oversee all commercial aspects, drive retention and expansion, and collaborate with the sales team to shape effective strategies.

The role requires 8+ years in UC/AV, experience presenting to senior management, and a proven track record with large enterprises (over 1,000 employees).

Qualifications

• 8+ years of related working experience in the UC/AV industry.
• Experience presenting to senior management.
• Strong understanding of the UC industry.
• Experience working with Enterprise accounts (over 1,000 employees).

Responsabilités

• Take care of the key account customer base, overseeing all commercial aspects, including upselling and customer retention.
• Drive Customer Retention & Expansion, aiming to increase the net retention of your business book with quarterly revenue targets.
• Manage and cultivate long-term partnerships with key accounts.
• Collaborate closely with the Channel Sales Team to develop effective sales strategies and actionable plans.
• Lead the complete sale cycle, from outbound lead generation to successfully closing deals.
• Act as the point of brand and category expertise for key account customers, serving as a trusted business advisor.

Connaissances

UC/AV industry expertise

Senior stakeholder engagement

Enterprise accounts management

UC industry knowledge

Description du poste

About the Company: Yealink (Stock Code: 300628) is a global-leading provider of Unified Communication & Collaboration Solutions specialized in video conferencing, voice communications, and collaboration, dedicated to helping every person and organization embrace the power of Easy Collaboration, High Productivity. https://www.yealink.com/en

About the Role: The role involves managing key account customers and driving customer retention and expansion while collaborating with the sales team to develop effective strategies.

Responsibilities:

• Take care of the key account customer base, overseeing all commercial aspects, including upselling and customer retention.
• Drive Customer Retention & Expansion, aiming to increase the net retention of your business book with quarterly revenue targets.
• Manage and cultivate long-term partnerships with key accounts.
• Collaborate closely with the Channel Sales Team to develop effective sales strategies and actionable plans.
• Lead the complete sale cycle, from outbound lead generation to successfully closing deals.
• Act as the point of brand and category expertise for key account customers, serving as a trusted business advisor.

Qualifications:

• 8+ years of related working experience in the UC/AV industry.
• Experience in presenting to and interacting with senior management of organizations.
• Strong understanding of the UC industry.
• Experience in working with Enterprise accounts (over 1,000 employees).

Pay range and compensation package: Competitive salary based on experience.

Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.