Senior Account Manager

Indicia Ltd; Paris; Hybrid; EUR 45,000 - 65,000; Part time

Job summary

Indicia Ltd. is seeking a Senior Account Manager for a 6 month Fixed Term Contract in Paris. The role sits at the heart of operational delivery, ensuring client satisfaction, internal clarity, and cross-functional coordination across campaigns.

You will liaison between clients and internal teams, helping manage timelines, briefs, and issues with a calm, collaborative approach. Excellent English and French are required.

Qualifications

• 3–4 years' experience in retail marketing or agency delivery.
• Strong organisational and time-management skills.
• Excellent cross-stakeholder communication.
• Ability to work under pressure with multiple tasks.
• Commercial awareness and budget handling.
• Familiarity with promo/packaging production is a plus.
• Professional English and French proficiency.

Responsibilities

• Assist in delivery of client campaigns from planning to implementation.
• Serve as primary daily contact for internal teams and clients.
• Manage project timelines, budgets, and documentation.
• Escalate delivery issues and resolve challenges.
• Coordinate with sourcing, creative, and production teams.
• Assist Account Director with presentations and reviews.
• Ensure compliance with brand, budget, and processes.
• Identify opportunities for workflow improvements.

Skills

Retail marketing

Relationship building

Budget management

Project coordination

English + French

Time management

Job description

Senior Account Manager

Department: Account Management

Employment Type: Fixed Term Contract

Location: Paris

Description

This is a 6 month Fixed Term Contract (Maternity Cover). The Senior Account Manager is at the the heart of operational delivery—ensuring client satisfaction, internal clarity, and cross-functional coordination. They are responsible for overseeing the daily execution and coordination of client work, ensuring accurate and punctual delivery across all key project touchpoints. They act as a liaison between clients and internal teams, helping to manage timelines, clarify briefs, and resolve issues with a clear, calm, and collaborative approach.

This role requires a confident communicator, someone who is organised, detail-oriented and capable of establishing a trusted relationships with stakeholders. The Senior Account Manager plays a vital role in maintaining project momentum, ensuring alignment at every stage, and contributing to a smooth, efficient client experience.

Responsibilities

• Assist in the delivery of client campaigns and activities from planning to implementation in the retail space
• Serve as a primary daily contact for internal teams and clients.
• Manage and update project timelines, budgets, and documentation to maintain visibility and control.
• Escalate issues and assist in resolving delivery challenges.
• Coordinate with sourcing, creative, and production teams to ensure workstreams are aligned.
• Assist the Account Director in preparing presentations, reports, and reviews.
• Ensure compliance with brand, budget, and process standards in all activities.
• Identify opportunities for ongoing improvement in workflow, tools, and client engagement.

Skills and Experience

• Minimum 3–4 years’ experience in retail marketing, client services, or an agency delivery role, with experience in Promo/Merchandising/Packaging/Print.
• Strong organisational and time management skills
• Ability to build relationships and communicate clearly across stakeholders
• Comfortable working under pressure and managing multiple tasks
• Commercially aware and able to manage budgets accurately
• Familiarity with Promo and Packaging, creative production and/or procurement processes is a plus
• Professional English and French

Equal Opportunities

adm-Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.