Senior Account Manager

adm-Indicia; Paris, Clichy; On-site; EUR 55,000 - 75,000; Full time

Job summary

adm-Indicia is seeking a Senior Account Manager in Paris to lead multi-channel digital projects for global clients. This role involves managing client relationships, overseeing project timelines and budgets, and ensuring high-quality standards are met. The ideal candidate has 4–6 years of experience in account management, strong organisational skills, and is fluent in English. This position allows for collaboration across multiple teams and requires problem-solving in a dynamic environment.

Qualifications

• 4–6 years’ experience in client service or project/account management.
• Strong organisational and time-management skills.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Manage end-to-end delivery of digital and cross‑channel projects.
• Ensure project requirements and stakeholder expectations are met.
• Facilitate collaboration between teams and stakeholders.

Skills

Client service or project/account management experience

Organisational skills

Interpersonal skills

Multi-market or matrixed environment experience

Attention to detail

Fluent in English

Familiarity with CRM or digital marketing domains

Job description

Senior Account Manager

Department: Account Management

Employment Type: Full Time

Location: Paris

Reporting To: Veronica Rodriguez

Description

We’re looking for a dynamic, detail-oriented Senior Account Manager to lead multi-market, multi-channel digital projects for a global client. Sitting at the intersection of strategy, operations, and execution, you’ll coordinate seamlessly between global HQ, local markets, and internal agency teams to ensure smooth delivery of complex initiatives.

You’ll manage day-to-day client relationships, oversee project timelines and budgets, and maintain high quality standards throughout. Acting as the central link between stakeholders, you’ll translate strategic priorities into clear, actionable execution—bringing structure, clarity, and operational excellence to every stage of the delivery process. This role is ideal for someone who thrives in a fast-paced international environment and enjoys problem-solving and driving results.

This position is open to applicants based in Spain, Poland, Italy, France, and other European market.

Key Responsibilities

• Manage end-to-end delivery of digital and cross‑channel projects, coordinating timelines, tasks, and workflows across internal teams (Analytics, CRO, SEO, etc.)
• Ensure project requirements, dependencies, and stakeholder expectations are clearly defined and met
• Maintain high quality standards and proactively escalating risks or issues
• Facilitate collaboration between global HQ, regional, and local market stakeholders, ensuring alignment and clear communication
• Adapt project workflows and deliverables to local market realities
• Support multi‑market rollouts, translating global initiatives into effective local execution
• Organise and lead internal and external meetings with clear agendas, follow‑ups, and reporting
• Provide structured documentation, handovers, and updates to all stakeholders
• Contribute to performance tracking, reporting, and wrap‑up presentations in collaboration with strategy and analytics teams
• Maintain streamlined processes and operational clarity across multiple workstreams

Skills, Knowledge and Expertise

• 4–6 years’ experience in client service or project/account management, ideally within a digital or integrated marketing agency
• Strong organisational and time‑management skills; ability to manage multiple workstreams in a fast‑paced environment
• Excellent interpersonal and stakeholder management skills, including experience engaging with senior clients
• Experience working in multi‑market or matrixed environments
• Proactive, solutions‑oriented mindset with strong attention to detail
• Fluent in English (written and spoken); additional languages are an advantage
• Familiarity with CRM, E‑commerce, Loyalty, SEO, or other digital marketing domains is a plus

Equal Opportunities

adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.