Salesforce Administrator - Remote

YO AI Labs; Lyon; À distance; EUR 47 000 - 74 000; Temps partiel

Résumé du poste

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support a customer project focused on optimizing CRM and revenue systems in a remote contractor role. You will audit and harmonize data, resolve inconsistencies, and document operational decisions across multiple platforms within a SaaS stack.

The ideal candidate has 4–6 years of hands-on CRM experience, strong knowledge of CRM objects and automation, and experience leading CRM migrations or rollouts.

Qualifications

• 4–6 years of hands-on CRM experience with Salesforce, HubSpot, Dynamics 365, or similar.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems (billing, CPQ, ticketing, integrations).
• Proven ability to work in SaaS environments and communicate in English.

Responsabilités

• Audit CRM and revenue systems for inconsistencies, outdated policies, duplicates, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other tools.
• Provide insights on CRM optimization, system design, and governance.

Connaissances

CRM governance

Data reconciliation

Business process analysis

Documentation

English communication

Outils

Salesforce

HubSpot

Microsoft Dynamics 365

APIs

SQL

Description du poste

Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.