Microsoft Dynamics 365 Admin - Remote

YO AI Labs; Lyon; À distance; EUR 55 000 - 85 000; Temps partiel

Résumé du poste

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support revenue systems for a SaaS customer project. The role focuses on optimizing CRM across Salesforce and HubSpot, resolving data and process inconsistencies, and documenting complex workflows. Strong English communication is required for this remote engagement.

You will audit, reconcile data, and propose system changes with an emphasis on billing, CPQ and related tools, contributing to operational excellence.

Qualifications

• 4–6 years of hands-on CRM experience across Salesforce, HubSpot or similar platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation and permissions.

Responsabilités

• Audit CRM and connected revenue systems for data inconsistencies, policies, duplicates, and automation issues.
• Analyze policy conflicts and define appropriate business rules.
• Review and reconcile data across CRM and linked platforms.
• Create clear operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess impact of CRM changes on billing, CPQ, ticketing and integrated tools.
• Provide insights on CRM optimization, system design and governance.

Connaissances

Salesforce

HubSpot

CRM administration

data reconciliation

SQL

APIs

Description du poste

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.