Sales Process Transformation Lead (CRM & Analytics)

ARaymond; France; Sur place; EUR 80 000 - 100 000; Plein temps

Résumé du poste

ARaymond is looking for a Business Process Owner (BPO) responsible for the end-to-end ownership, governance, and continuous improvement of sales processes across the organization. This role requires a Master's degree and a minimum of 10-12 years of experience in business process management.

The BPO will lead continuous improvement initiatives, manage stakeholder relationships, and ensure process alignment with strategic objectives. Travel is essential for meetings with internal clients across different sites.

Qualifications

• Minimum 10-12 years of experience in business process management.
• Fluent in English.

Responsabilités

• Ensure sales processes are efficient, standardized, and aligned with strategic objectives.
• Lead continuous improvement initiatives (Lean, Six Sigma).
• Define and maintain end-to-end CRM sales process roadmap.
• Drive data-based decision-making and performance management.

Connaissances

Process modeling and documentation

Data analytics and performance management

Knowledge of CRM systems

Continuous improvement methodologies

Project management skills

Understanding of compliance and risk management

Digital transformation tools

Formation

Master's degree in Business administration or equivalent

Outils

Salesforce

Description du poste

ARaymond is looking for a Business Process Owner (BPO) responsible for the end-to-end ownership, governance, and continuous improvement of sales processes across the organization. This role requires a Master's degree and a minimum of 10-12 years of experience in business process management.

The BPO will lead continuous improvement initiatives, manage stakeholder relationships, and ensure process alignment with strategic objectives. Travel is essential for meetings with internal clients across different sites.