Global Sales Process Owner | CRM & Digital Transformation

ARaymond Network; Grenoble; Sur place; EUR 65 000 - 85 000; Plein temps

Résumé du poste

ARaymond Network is seeking a Business Process Owner (BPO) in Grenoble to ensure effective governance and continuous improvement of sales processes. The ideal candidate will possess a Master's degree in Business Administration and over 10 years of experience in business transformation.

This role includes overseeing CRM processes, managing performance metrics, and implementing change management strategies within a collaborative environment. Candidates should have a strong focus on data analytics and process optimization.

Qualifications

• 10-12 years of experience in business process management or transformation.
• Fluent in English, with strong stakeholder management skills.
• Experience working in a cross-functional and international environment.

Responsabilités

• Own and improve sales processes across the organization.
• Design KPIs and monitor performance for data-driven decisions.
• Lead continuous improvement initiatives like Lean and Six Sigma.

Connaissances

Process modeling

Data analytics

CRM systems

Continuous improvement methodologies

Project management

Digital transformation tools

Formation

Master's degree in Business Administration

Outils

Salesforce

Description du poste

ARaymond Network is seeking a Business Process Owner (BPO) in Grenoble to ensure effective governance and continuous improvement of sales processes. The ideal candidate will possess a Master's degree in Business Administration and over 10 years of experience in business transformation.

This role includes overseeing CRM processes, managing performance metrics, and implementing change management strategies within a collaborative environment. Candidates should have a strong focus on data analytics and process optimization.