Business Process Owner (BPO) – Ordering process for systems. (Location: Flexible Worldwide) ABB[...]

ABB; Plats; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

A global technology leader is seeking a Business Process Owner for its Systems Order Process. The role involves defining the global order creation process for robotic systems. Key responsibilities include designing workflows, ensuring order accuracy, and collaborating with teams across regions. Ideal candidates will have experience in engineered-to-order environments, be knowledgeable in S/4HANA, and possess strong process design skills. Proficiency in English is a must, and additional language skills are valued.

Qualifications

• Experience in engineered-to-order, automation systems, or complex delivery environments.
• Understanding of how quotations, orders align for efficient project execution.
• Proficient process-design skills with documentation and training experience.
• Experience collaborating with cross-functional teams and stakeholder management across regions.
• Proficient process-design and governance skills with documentation, training, and global rollout experience.
• Fluent in English; proficiency in additional languages.

Responsibilities

• Define and maintain the global system order creation process.
• Design a clear workflow for system order creation.
• Collaborate closely with various teams for project execution.
• Collaborate with Sales, Project Managers, Engineering, Operations, Supply Chain, Finance and Legal across regions.
• Define standards for order accuracy, completeness, and structure, approval flows, quality gates, and data requirements.

Skills

Experience in engineered-to-order environments

Understanding of quotations and order management

Working knowledge of S/4HANA

Cross-functional collaboration

Process design and governance skills

Fluent in English

Tools

S/4HANA

SAP ECC

Job description

Business Process Owner (BPO) – Ordering process for systems

Location: Flexible Worldwide – ABB Robotics

Reporting to: Commercial & Pricing Processes and Tools Manager

Overview

We are looking for a Business Process Owner (BPO) for the Systems Order Process, responsible for designing and governing the global end-to-end order creation process for robotic systems, cells, and engineered solutions.

Main Responsibilities

• Define and maintain the global system order creation process, including governance, roles, rollout, documentation, training, and continuous improvement using KPIs and feedback.
• Design a clear, consistent workflow for system order creation, ensuring order structures in S/4HANA mirror quotation outputs and align with project management structures.
• Support the design and enhancement of the order‑creation environment in S/4HANA and connected front‑end tools, validate functionality, and optimize integration.
• Collaborate closely with Sales, Project Managers, Engineering, Operations, Supply Chain, Finance, and Legal to ensure order structures support robust project execution across regions.
• Define standards for order accuracy, completeness, and structure, approval flows, quality gates, and data requirements.

Background and Qualifications

• Experience in engineered‑to‑order, automation systems, or complex delivery environments.
• Understanding of how quotations, orders, BOM structures, and WBS/project structures align for efficient project execution.
• Working knowledge of S/4HANA or SAP ECC order management, project systems (PS), or related ERP modules.
• Experience collaborating with cross‑functional teams and stakeholder management across regions.
• Proficient process‑design and governance skills with documentation, training, and global roll‑out experience.
• Fluent in English; proficiency in additional languages.

Additional Information

This recruitment process is led by Ceren Özen, Talent Acquisition Partner, Switzerland.