Sales Ops Lead: Process, CRM & Field Enablement

Ibanfirst Sa; Paris; On-site; EUR 60,000 - 90,000; Full time

Job summary

iBanFirst is a fast-growing European fintech reshaping international payments for SMEs through an advanced technology platform and dedicated experts. The Sales Operations Specialist role focuses on designing end-to-end sales processes, improving CRM data quality, and delivering performance insights to drive commercial success across European markets.

You will spend significant time in the field with Account Managers and country managers, implementing structured processes, dashboards, and CRM

Qualifications

• 2+ years of experience in Sales Operations or related roles.
• Experience designing, documenting, and deploying structured processes in a commercial context.

Responsibilities

• Map end-to-end sales processes from lead qualification to close.
• Administer and continuously improve Salesforce for the sales organisation.
• Build and maintain dashboards to track key commercial KPIs by market, team, and individual.

Skills

Process Design

CRM Proficiency

Data Quality

Performance Reporting

Change Management

Sales Operations

Tools

Salesforce

Job description

iBanFirst is a fast-growing European fintech reshaping international payments for SMEs through an advanced technology platform and dedicated experts. The Sales Operations Specialist role focuses on designing end-to-end sales processes, improving CRM data quality, and delivering performance insights to drive commercial success across European markets.

You will spend significant time in the field with Account Managers and country managers, implementing structured processes, dashboards, and CRM