Sales Advisor – Training

Jobtailor; Lyon; Sur place; EUR 28 000 - 36 000; Plein temps

Résumé du poste

CMA Rhône is seeking a proactive sales and marketing assistant to promote training programs and support potential and current participants in Lyon. You will handle inquiries, registrations, and CRM records, while coordinating outreach through multiple channels.

Ideal candidates have a Bac+2/3 in management or sales, strong customer service orientation, and the ability to work cross-functionally with various departments. Autonomy, responsiveness, and teamwork are essential in this role.

Qualifications

• Minimum Bac+2/3 in management and/or sales.
• Demonstrate autonomy, responsiveness, rigor, and the ability to synthesize information.
• Ability to adapt and work cross-functionally with different departments.
• Strong customer-service orientation and interpersonal skills.
• Knowledge of the artisan/craft sector and CMA network is a plus.

Responsabilités

• Market and sell CMA Rhône's training programs to the public.
• Welcome, inform, and advise members about CMA training programs.
• Handle incoming calls and pre-registration requests via the website.
• Market CMA's training offer through outbound calls, email campaigns, events, and visits.
• Record and monitor commercial activity using Salesforce CRM.
• Participate in business prospecting through field visits and calls.
• Assist in sourcing candidates for qualifying training programs.
• Provide administrative and logistical support for training (10%).
• Set up and administratively manage training activities: registrations, etc.

Connaissances

Sales

Customer service

CRM management

Interpersonal skills

Team collaboration

Formation

Bac+2/3 Diploma

Outils

Salesforce CRM

Description du poste

• Market and sell CMA Rhône's training programs (90%)
• Welcome, inform, and advise members of the public about the training programs offered by the CMA
• Handle incoming calls and pre-registration requests via the website
• Market the CMA's training offer through various channels (outbound calls, email campaigns, company visits, participation in events...)
• Record and monitor commercial activity using the Salesforce CRM
• Take part in business prospecting (field visits and telephone)
• Assist in sourcing candidates for our qualifying training programs
• Provide support for the administrative and logistical aspects of training (10%)
• Set up and administratively follow training activities: registrations...

Requirements

• Minimum of Bac+2/3 (equivalent to a 2–3 year post-secondary diploma) in management and/or sales
• Ideally, previous successful experience in similar duties
• Demonstrate autonomy, responsiveness, rigor, and the ability to synthesize information
• Ability to adapt
• Team spirit and ability to work collaboratively
• Work cross-functionally with different departments
• Strong customer-service orientation
• Proven interpersonal skills
• Knowledge of the artisan/craft sector and of the CMA network's offerings would be a plus

Core Competencies

Demonstrates strong sales and marketing capabilities for training programs, with proficiency in customer service and CRM management. Ability to work collaboratively across departments while managing administrative and logistical aspects of training activities.

Highest-signal resume keywords

• Sales And Marketing
• Customer Service Orientation
• Salesforce CRM
• Interpersonal Skills
• Training Program Administration

ATS Optimization Keywords

Hard Skills

• Sales Management
• Marketing Strategy
• CRM Management
• Administrative Support
• Data Monitoring

Soft Skills

• Autonomy
• Responsiveness
• Team Spirit
• Adaptability
• Collaboration

Certifications & Qualifications

• Bac+2/3 Diploma

Industry Keywords

• Artisan Sector
• CMA Network
• Training Programs
• Business Prospecting
• Commercial Activity