SaaS Implementation & Onboarding Specialist

Clearwater Analytics France SAS; Paris; Presencial; EUR 45.000 - 62.000; Jornada completa

Descripción de la vacante

Clearwater Analytics France SAS is seeking an Implementation Analyst to support onboarding of new clients to our SaaS platform. You will collaborate with clients and Clearwater teams to assess requirements and tailor solutions across accounting, compliance monitoring, performance measurement, risk analysis, and reporting needs.

You will lead onboarding, deliver training, and ensure smooth implementation while maintaining strong client and internal stakeholder relationships.

Formación

• Bachelor's degree in related field and 2+ years of relevant experience.
• Experience with relational databases and SQL querying.
• Understanding of TVOM, duration, yield, returns, and risk exposures.
• Strong communication, attention to detail, and documentation skills.
• Proficiency with Microsoft Office.

Responsabilidades

• Onboard clients onto Clearwater's platform and guide them through implementation.
• Lead client training sessions to ensure platform proficiency.
• Communicate project status, issues, and risks clearly.
• Troubleshoot and resolve client issues during implementation.
• Manage client and internal stakeholder relationships throughout the project.
• Provide advisory services to align client goals with project plans.
• Escalate risks and issues to the Project Manager as needed.
• Apply best practices to complete tasks and deliver accurate responses.

Conocimientos

TVOM concepts

Excel skills

Investment accounting

Financial markets experience

Project management

Microsoft Office

Attention to detail

Documentation skills

Verbal & written communication

Organizational skills

Problem solving

Educación

Bachelor's degree in related field

Descripción del empleo

Clearwater Analytics France SAS is seeking an Implementation Analyst to support onboarding of new clients to our SaaS platform. You will collaborate with clients and Clearwater teams to assess requirements and tailor solutions across accounting, compliance monitoring, performance measurement, risk analysis, and reporting needs.

You will lead onboarding, deliver training, and ensure smooth implementation while maintaining strong client and internal stakeholder relationships.