Responsable Technique

FT3 Trane France SAS; Dardilly; Sur place; EUR 40 000 - 56 000; Plein temps

Résumé du poste

FT3 Trane France SAS is seeking a technically skilled engineer for an on-site role to support national operations and sales teams. You will help ensure high-quality interventions and customer satisfaction while driving knowledge transfer and continuous improvement across sites.

The profile requires BAC+2 to BAC+5 in refrigeration, heating, regulation or air treatment, strong technical expertise, autonomy, and good communication. English proficiency is required, and MS Office skills are expected.

Qualifications

• Bachelor level 2–5 in refrigeration, heating, regulation or air treatment.
• Strong technical expertise in the field.
• Autonomous, organized, proactive and communicative.

Responsabilités

• Technically support national operations and commercial teams to ensure quality of interventions and customer satisfaction.
• Ensure consistent knowledge transfer and centralize field feedback to improve practices and products.
• Represent the company in disputes and provide technical expertise when needed.
• Support on complex technical topics and monitor actions after coordination with supervisors.
• Contribute to on-site operational optimization and reliability of interventions.
• Develop training materials and deliver trainings on-site or in classroom settings.
• Prepare technical notes and work methodologies and share with operational teams for continuous improvement.
• Report field feedback to all plants within Trane Technologies to improve product quality.

Connaissances

Technical expertise

Autonomy

Communication skills

Office tools

English proficiency

Formation

Bachelor level 2–5 in refrigeration/ heating/ regulation/ air treatment

Outils

MS Office

Description du poste

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: On-Site (5 days)

Job Responsibilities

• Accompagner techniquement les équipes opérationnelles et commerciales à l’échelle nationale afin de garantir la qualité d’exécution des interventions, l’efficacité des solutions déployées et la satisfaction client,
• Garantir la transmission homogène de savoirs et la centralisation des retours terrain afin d’améliorer en continu les pratiques et les produits,
• Défendre les intérêts de l’entreprise dans la résolution des litiges et des expertises techniques.
• Accompagner les équipes opérationnelles et commerciales dans le cadre de la gestion de sujets techniques complexes et veiller au suivi des actions après concertation avec leur responsable,
• Participer à l’optimisation des opérations sur site à la fiabilisation des interventions,
• Faire évoluer les compétences techniques des techniciens en partenariat avec les Responsables d’Équipe Opérationnelle,
• Développer des supports de formation adaptés aux besoins identifiés,
• Organiser les formations et participer à leur animation sur le terrain ou en salle,
• Élaborer des notes techniques et des méthodologies de travail, puis les communiquer aux équipes opérationnelles, dans une démarche d’amélioration continue,
• Centraliser et transmettre de manière directe ou indirecte les retours d’expérience terrain aux différentes usines du groupe Trane Technologies afin de participer à l’amélioration de la qualité des produits et solutionner les problèmes techniques rencontrés,
• Apporter son support sur les litiges régionaux en cas de besoin,
• Analyser les problématiques techniques lors des expertises amiables ou judiciaires et apporter des préconisations en accord avec le service juridique,
• Assurer une veille technique et technologique.

Your profile

• Issu(e) d'une formation de niveau BAC+2 à BAC+5 dans le domaine de la production du froid, du chauffage, de la régulation et du traitement d’air,
• vous avec une forte expertise technique dans le domaine concerné,
• Autonome, organisé(e), dynamique et pro-actif(ve),
• vous êtes doté(e) d’un esprit de synthèse êtes reconnu(e) comme étant un(e) bon(ne) communicant(e),
• Vous maitrisez les outils informatiques tel que le Pack Office,
• Vous êtes à l'aise en anglais (parlé, lu et écrit).

We offer competitive compensation and comprehensive benefits and programs.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share. Learn more about what we do & how we do it.

Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home. Learn more about building a career with us.

We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: [e-mail].