Responsable Surface de Vente (Key Lead) - Westfield Parly 2, A&F

Abercrombie & Fitch Spain, SL; Le Chesnay-Rocquencourt; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll CelebrA

Job summary

The Key Lead at Abercrombie & Fitch Co. leads in-store experience as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth operations and top customer service while driving daily sales and store performance.

You will perform openings/closings, operate POS, fulfill OMNI channel orders, maintain visuals, analyze reports, protect assets, and embody the brand culture. Availability includes weekends and peak times, with CEFR B2 English & French required.

Qualifications

• High School Diploma or GED preferred.
• Retail experience of 1 year+ preferred.
• No supervisory/management experience required.
• CEFR B2 fluency in English & French required.
• Maintain strong customer focus and excellent interpersonal skills.

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

CEFR B2 English

CEFR B2 French

Customer focus

Interpersonal skills

Communication skills

Education

High School Diploma or GED

Job description

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Availability

Schedule will vary weekly but should expect to work at least 20-25 hours per week.

Required availability on Saturdays and Sundays as well as certain holidays.

In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

• Education - High School Diploma/ G.E.D. equivalent preferred
• Retail Experience - At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience - No supervisory/ management experience is required.
• CEFR B2 Fluency in English & French, required
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You'll Get

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

The full time starting rate for this position is 26,835.24€ annually (i.e., the full time recruiting pay range for this position is 26,835.24€ - 26,835.24€ annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full-time equivalent hours are 35 per week.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

Equal Opportunity Employer

Abercrombie & Fitch Co. is an equal opportunity employer.