Responsable Surface de Vente (Key Lead) - Rennes Alma, Hollister

Abercrombie & Fitch Spain, SL; France; On-site; EUR 22,000 - 27,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Brand Affiliate Opportunity

Training and Development

Global Team of People

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure quality in-store experiences by acting as Floor Supervisor, guiding Brand Reps and Stock Associates to keep operations running smoothly.

The role sits on the store leadership team and focuses on driving performance on the floor through customer experience and daily sales, with flexible hours and weekend availability. Background in retail and strong communication are valued.

Qualifications

• High School Diploma/GED or equivalent preferred.
• Retail experience of at least 1 year preferred.
• CEFR B2 English and French required.
• Strong customer focus and communication skills.
• Energetic, outgoing, and adaptable.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register / POS systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and drive sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decisions.

Skills

Customer service

Communication skills

Interpersonal skills

Energetic demeanor

Teamwork

Education

High School Diploma/GED

Job description

Job Description:

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Perform Opening and Closing Routines.


• Operate Register/Point of Sale systems.


• Fulfill OMNI Channel Orders.


• Demonstrate Product Knowledge, Brand Awareness, while driving sales.


• Build and maintain Visual Displays.


• Analyze reporting to inform decision making.


• Protect Store Assets & perform Inventory Control.


• Represent the Brand and Exemplify Company Culture and Values.

Availability

• Schedule will vary weekly but should expect to work at least 20-25 hours per week.


• Required availability on Saturdays and Sundays as well as certain holidays.


• In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

• Education- High School Diploma/ G.E.D. equivalent preferred


• Retail Experience- At least 1 year of retail experience is preferred.


• Supervisor/ Managerial Experience- No supervisory/ management experience is required.


• CEFR B2 Fluency in English & French, required


• Maintain a strong customer focus.


• Demonstrate exceptional interpersonal skills.


• Possess strong communication skills.


• Show knowledge of current fashion trends.


• Be energetic, outgoing, and assertive.


• Take initiative and show confidence.


• Master adaptability and flexibility.


• Balance multiple tasks while being detail-oriented.


• Engage in applied learning and proactive thinking.


• Exhibit a strong work ethic.

What You'll Get

• As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:


• Quarterly Sales Incentive Bonus


• Merchandise Discount


• Opportunities for Career Advancement


• Opportunity to Become a Brand Affiliate


• Training and Development


• A Global Team of People Who'll Celebrate you for Being YOU

Other Details

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

The full time starting rate for this position is 24,950.28 € annually (i.e., the full time recruiting pay range for this position is 24,950.28 €- 24,950.28 € annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full time equivalent hours are 35 per week.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.