Responsable Surface de Vente (Key Lead) - Rennes Alma, Hollister

Abercrombie & Fitch France SAS; France; Sur place; EUR 21 843 - 26 697; Plein temps

Avantages offerts par ce poste

Quarterly Sales Incentive Bonus

Merchandise Discount

Training and Development

Résumé du poste

Abercrombie & Fitch France SAS is looking for a Key Lead responsible for enhancing customer experience in stores. The role includes supervising staff and ensuring effective store operations, aimed at driving sales and customer satisfaction.

The ideal candidate should have at least one year of retail experience and be fluent in both English and French. The position offers competitive incentives and opportunities for career advancement.

Qualifications

• At least 1 year of retail experience is preferred.
• CEFR B2 Fluency in English & French is required.
• Be energetic, outgoing, and assertive.

Responsabilités

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.

Connaissances

Customer focus

Interpersonal skills

Communication skills

Knowledge of fashion trends

Adaptability

Initiative

Attention to detail

Teamwork

Formation

High School Diploma / G.E.D. equivalent

Description du poste

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving floor performance through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.
• Availability schedule will vary weekly; expect to work at least 20-25 hours per week, including required availability on Saturdays and Sundays and certain holidays. Hours may increase during peak timeframes to support business needs.

What it Takes

• Education: High School Diploma / G.E.D. equivalent preferred.
• Retail Experience: At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience: No supervisory/management experience required.
• CEFR B2 Fluency in English & French, required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You’ll Get

• Benefits program participation designed to fit your lifestyle.
• Competitive incentives: Quarterly Sales Incentive Bonus, Merchandise Discount, Opportunities for Career Advancement, Opportunity to Become a Brand Affiliate, Training and Development.
• Support in career growth within a global team that celebrates individuality.

Additional Information

Full‑time starting rate for this position is 24,270.84€ annually (full‑time recruiting pay range 24,270.84€–24,270.84€). The rate and range may be modified in the future. Current full‑time equivalent hours are 35 per week.

Any job offers for this role may be subject to and conditional upon the applicant completing applicable work visa formalities. The applicant may be contacted by the company to determine required documents.

Abercrombie & Fitch Co. (A&F Co.) is an Equal Opportunity Employer.