Responsable Surface de Vente (Key Lead) - Cap3000, Hollister

Abercrombie & Fitch Stores, Inc.; France; Sur place; EUR 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Global Team environment

Résumé du poste

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to deliver a quality in-store experience and drive daily sales.

The role requires CEFR B2 in English and French, availability on weekends, and at least one year of retail experience; a high school diploma is preferred. 20–25 hours weekly with peaks during busy periods.

Qualifications

• High School Diploma or GED equivalent preferred.
• Retail experience of 1 year preferred.
• CEFR B2 in English and French required.
• Strong communication and customer focus.
• Energetic, outgoing and assertive with initiative.

Responsabilités

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Connaissances

Customer focus

Interpersonal skills

Communication skills

Fashion awareness

Energetic & assertive

Adaptability

Teamwork

Formation

High School Diploma/ GED equivalent

Description du poste

Job Description:

The Key Leadis responsible forensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providingguidanceand coaching to Brand Reps and StockAssociates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Availability

• Schedule will vary weekly but should expect to work at least 20-25 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peaktimeframes, hours will increase to support the needs of the business.

What it Takes

• Education- High School Diploma/ G.E.D. equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience- No supervisory/ management experience isrequired.
• CEFR B2 Fluency in English & French,required
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate,you’llbe eligible toparticipatein a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

The full time starting rate for this position is 25644.60€ annually (i.e., the full time recruiting pay range for this position is 25644.60€ – 25644.60€ annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full time equivalent hours are 35 per week.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.