Conseiller de Vente (Brand Representative) - Cap3000, Hollister

Abercrombie & Fitch France SAS; France; Sur place; EUR 19 694 - 24 071; Plein temps

Avantages offerts par ce poste

Paid time off

Merchandise discount

Medical, dental, and vision insurance

Life and disability insurance

Training and development opportunities

13th month of salary after 1 year

Résumé du poste

Abercrombie & Fitch France SAS is seeking a Brand Representative to engage customers and maintain a welcoming store environment. This role involves providing excellent customer service and support while managing various operational tasks.

The ideal candidate must be fluent in French and possess strong organizational skills. The position offers a competitive salary of EUR 21,882.96 annually along with associate benefits including paid time off, medical insurance, and a merchandise discount.

Qualifications

• Fluent in French to create a welcoming and inclusive customer experience.
• Comfortable working in a dynamic environment.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsabilités

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean sales environment.
• Accurately process purchases, returns, and exchanges.
• Support Save the Sale orders and package ship-from-store orders.

Connaissances

Fluent in French

Strong organizational skills

Ability to balance customer engagement and operational tasks

Description du poste

Job Description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What It Takes

• Fluent in French to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

• Abercrombie & Fitch Co. associate benefits that fit your lifestyle.
• Simple, competitive, and comprehensive benefits aligned with A&F’s culture and values.
• Competitive incentives for commitment.
• Paid time off.
• Indefinite or definite contract (pending completion of 60‑day probationary period).
• Merchandise discount.
• Medical, dental and vision insurance available.
• Life and disability insurance.
• Associate Assistance Program.
• 13th month as of 1 year of seniority.
• Meal tickets as of 3 months of seniority (when worktime > 6h).
• Training and development opportunities for career advancement.
• Global team that celebrates individual differences.

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. The full time starting rate for this position is EUR 21,882.96 annually (i.e., the full time recruiting pay range for this position is EUR 21,882.96 – EUR 21,882.96 annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full‑time equivalent hours are 35 per week.

Abercrombie & Fitch Co.

A global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. The company operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.