Remote Solution Consultant for Atlassian Apps & Adoption

CoVectors LLC; Friauville; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Annual performance bonuses

25 days paid leave

Team building activities

Flexible hours for working mums

Remuneration under usual market terms

Job summary

Caelor is seeking a Solution Consultant to blend product knowledge with sales and customer success for our key customers and partners. You’ll guide evaluation, adoption and renewals, and feed learnings back into product, marketing and sales.

You’ll own 1:1 relationships with prospects and customers, run discovery calls, demos, and onboarding sessions, and help with renewals and expansions across our core apps. This is a full-time, remote EU role with travel as needed.

Qualifications

• 3 to 6 years of experience in solution consulting, account management, customer success, sales engineering or partner-facing consulting.
• Hands-on work with B2B SaaS customers, ideally in the Atlassian ecosystem or with Marketplace apps.
• Experience running demos, workshops, onboarding sessions and renewal or expansion conversations.
• Good familiarity with Atlassian products (Jira Service Management, Confluence, Marketplace apps) and how customers use them day to day.
• Ability to explain technical or operational topics in simple terms.
• Commercial thinking around retention, expansion, packaging, discounts and partner-led growth.
• Clear written and verbal communication in English.

Responsibilities

• Own 1:1 relationships with key prospects, customers and hands-on Solution Partners.
• Run discovery calls, demos, solution walkthroughs and follow-ups for our core apps.
• Help customers with onboarding, adoption, renewals, migration questions and adding a second app.
• Spot and resolve churn risks, expansion potential and partner-assisted opportunities across our key accounts.
• Provide customer and partner insights for case studies, battle cards, product feedback and roadmap input.
• Keep a strong working knowledge of Caelor apps, Atlassian use cases and competing solutions across our internal teams.

Skills

Solution consulting

Account management

Customer success

Sales engineering

Demos & workshops

Tools

Jira Service Management

Confluence

Marketplace apps

Job description

Caelor is seeking a Solution Consultant to blend product knowledge with sales and customer success for our key customers and partners. You’ll guide evaluation, adoption and renewals, and feed learnings back into product, marketing and sales.

You’ll own 1:1 relationships with prospects and customers, run discovery calls, demos, and onboarding sessions, and help with renewals and expansions across our core apps. This is a full-time, remote EU role with travel as needed.