Remote Reservation Support Specialist

Travelwithsan; Strasbourg; Sur place; EUR 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

100% remote

Onboarding and training

Continuing education

Résumé du poste

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This remote role emphasizes accurate information and well-organized reservation details.

The ideal candidate communicates professionally, pays close attention to detail, and enjoys assisting clients in a fully remote environment. Onboarding and ongoing education are provided to support growth within the team.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Good organizational and time-management abilities.

Responsabilités

• Respond to reservation-related questions and requests.
• Gather information on client needs and preferences.
• Research availability and suitable service options.
• Assist with coordinating reservations and confirmations.
• Review reservation details for accuracy and completeness.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when needed.
• Maintain professional customer service standards.

Connaissances

Written & verbal comms

Attention to detail

Organization & time management

Customer-focused

Reliability & multitasking

Research & information organizing

Reservations/customer service

Description du poste

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This remote role emphasizes accurate information and well-organized reservation details.

The ideal candidate communicates professionally, pays close attention to detail, and enjoys assisting clients in a fully remote environment. Onboarding and ongoing education are provided to support growth within the team.