Remote Booking Concierge & Reservations Specialist

Travelwithsan; Nice; Sur place; EUR 28 000 - 36 000; Plein temps

Résumé du poste

Travelwithsan is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This remote role requires clear communication, meticulous attention to detail, and dependable support throughout the reservation process.

The ideal candidate enjoys researching solutions and keeping multiple requests organized in a remote environment, with a structured onboarding and ongoing training provided.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional approach.
• Comfortable conducting online research.
• Ability to manage multiple requests and priorities.
• Proficient with email and web-based platforms.
• Strong follow-up and problem-solving abilities.
• Experience in customer service, reservations, hospitality, or coordination is helpful but not required.

Responsabilités

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Connaissances

Communication skills

Organization

Customer-focused

Online research

Multi-tasking

Email proficiency

Follow-up

Problem-solving

Description du poste

Travelwithsan is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This remote role requires clear communication, meticulous attention to detail, and dependable support throughout the reservation process.

The ideal candidate enjoys researching solutions and keeping multiple requests organized in a remote environment, with a structured onboarding and ongoing training provided.