Remote Luxury Travel Experience Specialist | Flexible Hours

manatal-264; Nantes; À distance; EUR 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Remote work flexibility

Travel-related discounts

Training and development

Résumé du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional itineraries for discerning clients, delivering personalized service and seamless coordination from home.

The role emphasizes proactive communication, meticulous attention to detail, and expert use of digital tools to secure bookings, updates, and special arrangements, while offering flexibility and remote collaboration with a global client base.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsabilités

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Connaissances

Communication

Customer service

Independent work

Organization

Travel knowledge

Outils

Booking platforms

CRM systems

Description du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional itineraries for discerning clients, delivering personalized service and seamless coordination from home.

The role emphasizes proactive communication, meticulous attention to detail, and expert use of digital tools to secure bookings, updates, and special arrangements, while offering flexibility and remote collaboration with a global client base.