Remote Luxury Travel Experience Specialist

manatal-264; Marseille; À distance; EUR 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Travel-related perks

Training provided

Résumé du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional journeys from a remote home office. You will deliver high-quality service, coordinate leisure and luxury reservations, and keep clients informed before, during, and after their trips, with a focus on attention to detail and personalized care.

This fully remote role offers flexible scheduling, industry discounts, and opportunities for professional

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience in travel or hospitality preferred.
• Ability to work independently in a remote environment.
• Highly organized with strong attention to detail.
• Comfortable using digital tools, booking platforms, and CRM software.

Responsabilités

• Provide responsive customer support via phone, email, and chat.
• Assist clients with leisure and luxury travel bookings and itineraries.
• Explain travel requirements and agency guidelines to clients.
• Monitor bookings for accuracy and follow up on confirmations.
• Resolve client questions with a solutions-focused approach.
• Maintain organized records and update internal systems.

Connaissances

Communication

Customer service

Remote work

Organizational skills

Tech-savvy

Outils

CRM software

Description du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional journeys from a remote home office. You will deliver high-quality service, coordinate leisure and luxury reservations, and keep clients informed before, during, and after their trips, with a focus on attention to detail and personalized care.

This fully remote role offers flexible scheduling, industry discounts, and opportunities for professional