Remote Luxury Travel Experience Specialist

manatal-264; Bordeaux; À distance; EUR 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Travel-related perks

Industry discounts

Flexible schedule

Career development

Training provided

Résumé du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional itineraries for discerning clients. This fully remote role emphasizes personalized service, proactive communication, and seamless coordination before, during, and after trips.

You will work closely with clients to understand travel preferences, provide detailed arrangements, and ensure smooth experiences with a high standard of professionalism.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel or hospitality.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Strong client-focused problem solving.

Responsabilités

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and confirm client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Connaissances

Communication

Interpersonal

Customer service

Remote work

Organization

Digital tools

Travel passion

Outils

Booking platforms

Description du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional itineraries for discerning clients. This fully remote role emphasizes personalized service, proactive communication, and seamless coordination before, during, and after trips.

You will work closely with clients to understand travel preferences, provide detailed arrangements, and ensure smooth experiences with a high standard of professionalism.