Luxury Travel Experience Specialist - Remote & Flexible

manatal-264; Montpellier; À distance; EUR 32 000 - 52 000; Plein temps

Résumé du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional journeys. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination for clients before, during, and after trips, all from home.

You will work closely with clients to understand preferences, arrange luxury reservations, and ensure every detail meets the agency’s standards of excellence.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsabilités

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Connaissances

Strong communication

Interpersonal skills

Remote work

Organization

Travel tools

Client service

Description du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional journeys. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination for clients before, during, and after trips, all from home.

You will work closely with clients to understand preferences, arrange luxury reservations, and ensure every detail meets the agency’s standards of excellence.