Luxury Travel Consultant – Customer Experience (Remote)

manatal-264; Paris; À distance; EUR 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Remote work flexibility

Flexible schedule

Career development opportunities

Travel-related perks

Résumé du poste

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage extraordinary trips from a home office. You will assist clients with luxury leisure reservations, itineraries, and special arrangements, delivering personalized service with attention to detail.

This fully remote role offers flexible scheduling, ongoing training, and travel-related perks within a collaborative team.

Qualifications

• Proven customer service experience in travel, hospitality, or related field.
• Ability to work independently in a remote environment.
• Strong communication and interpersonal skills.
• High level of organization and attention to detail.

Responsabilités

• Provide responsive customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations.
• Coordinate itinerary updates and special accommodations.
• Communicate essential travel details and required documents.
• Monitor bookings for accuracy and client satisfaction.
• Maintain records and update internal systems.

Connaissances

Communication skills

Customer service

Independent remote work

Attention to detail

Digital tools / booking platforms

Travel enthusiasm

Description du poste

About the Position

Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

What You’ll Do

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

What We’re Looking For

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)
• Flexible work schedule options
• Career development and advancement opportunities
• Travel-related perks and industry discounts
• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Prestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.