Remote Full-Stack AI Support Engineer & Care Expert Copilot

Alan; Brest; Hybride; EUR 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Remote-friendly

Collaborative culture

Learning environment

Résumé du poste

Alan is seeking a senior software engineer to build scalable AI‑driven customer support systems powering more than 1M members. You will design backend and frontend features, craft the cockpit tooling for human agents, and help drive quality and reliability across deployments.

You will mentor junior engineers, collaborate with product and design teams, and shape the technical direction with a strong emphasis on maintainability and performance. Remote-friendly with in-person collaboration valued.

Qualifications

• 5+ years building scalable software systems.
• Full-stack experience across backend and frontend.
• Strong problem-solving skills with a love for turning complex problems into elegant solutions.
• Curiosity, humility and willingness to grow at any seniority.
• Alignment with healthcare technology and access to care.

Responsabilités

• Develop and maintain scalable AI‑driven software systems powering customer support.
• Build cockpit and tooling for human experts to supervise, route requests, surface context, and draft responses.
• Collaborate with product and design teams to translate requirements into high‑quality, maintainable code.
• Mentor junior engineers and influence product direction.

Connaissances

Scalable systems

Full-stack

Problem-solving

Growth mindset

Healthcare alignment

Description du poste

Alan is seeking a senior software engineer to build scalable AI‑driven customer support systems powering more than 1M members. You will design backend and frontend features, craft the cockpit tooling for human agents, and help drive quality and reliability across deployments.

You will mentor junior engineers, collaborate with product and design teams, and shape the technical direction with a strong emphasis on maintainability and performance. Remote-friendly with in-person collaboration valued.