Full-Stack AI Support Engineer – Care Expert Copilot

Alan

Lille

Hybride

EUR 70 000 - 110 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Stimulatory environment

Learning culture

Daily deployments

Résumé du poste

Alan is looking for an experienced engineer to build and maintain scalable software powering AI‑driven customer support. You will enhance cockpit tooling for human agents, route requests, surface context, and draft responses while collaborating with product and design teams to deliver high‑quality, maintainable code.

You will mentor junior engineers and help shape product direction, contributing to a healthcare‑focused platform that expands access to care.

Qualifications

5+ years of experience building scalable software systems.
Full-stack experience (backend and frontend).
Strong problem-solving skills and a passion for turning complex problems into elegant solutions.
Curiosity, humility, and a willingness to grow at any seniority.
Alignment with healthcare technology and an appreciation that insurance is about access to care, not just money.

Responsabilités

Develop and maintain scalable software systems that power AI‑driven customer support.
Build and improve the cockpit and tooling for human experts to supervise, route requests, surface relevant context, and draft responses.
Collaborate with product and design teams to translate requirements into high‑quality, maintainable code.
Mentor junior engineers and influence product direction.