Remote French-Speaking Customer Support Specialist

WW Talents; Nantes; Sur place; EUR 10 000 - 13 000; Plein temps

Avantages offerts par ce poste

Relocation package

Fully paid training

Onboarding program

International environment

Career development

Cross-skilling

Résumé du poste

WW Talents is seeking a French-speaking Customer Support Agent to deliver high-quality service across inbound phone, chat, and email in a fully remote role within Greece. A relocation package and thorough training are provided to support your international career.

You will join an international team with rotating shifts, requiring fluent French and English, and opportunities to grow in Customer Support, Sales Support, and cross-border operations.

Qualifications

• Fluent or native-level French language skills.
• English B2 level or higher.
• Excellent communication and interpersonal skills.
• Strong customer service and customer support mindset.

Responsabilités

• Provide professional customer support in French via inbound phone, chat, and email.
• Handle customer service inquiries and product-related questions.
• Assist customers with purchasing decisions, orders, deliveries, returns, and cancellations.
• Resolve customer issues efficiently while maintaining high customer satisfaction.
• Follow established processes, procedures, and quality standards.
• Maintain a positive, helpful, and customer-focused approach.

Connaissances

French language

English language

Customer service

Communication

Description du poste

WW Talents is seeking a French-speaking Customer Support Agent to deliver high-quality service across inbound phone, chat, and email in a fully remote role within Greece. A relocation package and thorough training are provided to support your international career.

You will join an international team with rotating shifts, requiring fluent French and English, and opportunities to grow in Customer Support, Sales Support, and cross-border operations.