Remote French CSR: Summer in Greece with Relocation

Cross Border Talents; Montpellier; Remote; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Performance bonus

Remote work from Greece

Job summary

Cross Border Talents seeks a French & English-speaking Customer Service Representative to support Facebook users remotely from Greece during the summer. You will handle inquiries with empathy, resolve account issues, and ensure a positive user experience while adhering to community standards.

Ideal candidates are empathetic, detail-oriented, and analytical, able to spot trends and contribute to service improvements. Training is provided in a remote-first environment with relocation flexibility.

Qualifications

• Fluency in both French and English.
• Empathy and proactive approach.
• Attention to detail and analytical thinking.
• Familiarity with Facebook platform (training provided).

Responsibilities

• Provide empathetic, accurate, and timely support to Facebook users.
• Monitor and resolve abuse reports, help users with account issues, and improve platform experience.
• Stay up to date on community standards and advocate for users' best interests.
• Spot trends, elevate complex issues, and contribute to global support improvements.

Skills

Fluent in French

Fluent in English

Empathy

Attention to detail

Analytical mindset

Job description

Cross Border Talents seeks a French & English-speaking Customer Service Representative to support Facebook users remotely from Greece during the summer. You will handle inquiries with empathy, resolve account issues, and ensure a positive user experience while adhering to community standards.

Ideal candidates are empathetic, detail-oriented, and analytical, able to spot trends and contribute to service improvements. Training is provided in a remote-first environment with relocation flexibility.